Hybrid Integration Engineer bei IPG Photonics
IPG Photonics · Huntsville, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Huntsville
IPG Photonics is the world's leading developer and manufacturer of high-performance fiber lasers and amplifiers for diverse applications in numerous markets. IPG's diverse lines of low, medium and high-power lasers and amplifiers are used in materials processing, defense, medical, biotechnology, scientific and advanced applications. Founded in 1990, IPG pioneered the development and commercialization of optical fiber-based lasers, a critical technology in the CROSSBOW high-energy laser system program.
Position Overview
IPG Defense is seeking a skilled Field Integration Engineer to support our Crossbow defense system deployment and customer success initiatives. This role combines technical expertise with customer-facing responsibilities, requiring travel to customer sites domestically and internationally to ensure successful system integration, training, and ongoing support.
Key Responsibilities
Customer Training & Support
- Conduct comprehensive training programs for customers on Crossbow system operation, safety protocols, and best practices
- Develop and deliver hands-on training sessions to ensure customer proficiency with the system
- Create and maintain training documentation and materials
- Provide ongoing technical support and consultation to customers post-deployment
System Integration
- Lead integration efforts of Crossbow systems with customer radar systems and existing defense infrastructure
- Support both standalone and layered defense system configurations
- Collaborate with customer technical teams to ensure seamless system interoperability
- Troubleshoot integration challenges and provide technical solutions
Field Engineering Support
- Perform field-based troubleshooting across mechanical, electrical, and software system components
- Conduct system diagnostics and implement corrective actions
- Support field modifications and upgrades as required
- Coordinate with engineering teams for complex technical issues requiring escalation
Customer Relationship Management
- Serve as primary technical liaison between IPG Defense and key customers
- Gather customer feedback and requirements for product improvement initiatives
- Maintain strong relationships with customer technical and operational teams
- Provide regular status updates and technical reports to internal stakeholders