Hybrid Clerk - Grocery bei BRATTLEBORO FOOD COOP

Description

Department: Grocery

Job Title: Clerk

Status: Reports to Grocery Manager

Why work for us?

We are 50 years strong in the community.

We give back to organizations with shared values.

We offer great benefits and competitive compensation.

We are continually innovating and investing in the future.

We offer opportunities for personal and professional growth; about half of our managers were promoted from within.

Tired of working for a company that leaves you feeling like you’re not appreciated? Would you like to join a team that actually enjoys what they do and believes in making a difference?

The Brattleboro Food Co-op is owned by thousands of local shareholders and is committed to improving the quality of life for our community, one meal at a time. We offer competitive wages, great benefits, and an excellent work-life balance.

Purpose: To keep dry goods shelves, endcaps/displays, freezers, dairy coolers and bulk bins and shelves

fully stocked and to provide prompt, courteous customer service to meet department

objectives.

Customer Service:

• Assist customers with product questions in prompt, courteous & friendly manner, referring questions to other staff if necessary.
• Knowledgeable about most products. Continues to learn about new products. Answers questions accurately.
• Help customers place special orders. Explain discounts.
• Respond promptly to front end requests for prices and assistance.
• Front shelves as needed.

Product Knowledge:

• Knowledgeable about most products. Continues to learn about new products. Answers questions accurately.

Product Presentation and Quality:

• See “Job Specific Functions”, below.

Maintenance and Conditioning:

• Keep stock on shelves, coolers, freezers, and bins in clean, orderly condition. Clean shelves and racks as requested by manager.
• Remove cardboard promptly during and at end of shift; remove trash as requested by manager.
• Return grocery equipment to assigned area. Keep carts and U-boats out of receiving way and not blocking traffic.
• Keep grocery equipment in working order. Treat equipment with care and respect. Report state of building problems to manager.
• Keep supplies stocked in grocery area; inform manager of other supplies which are needed.

Safety:

• Handle hazardous equipment carefully. Aware of presence of others when using such equipment.
• Use proper lifting techniques. Wear appropriate shoes.
• Mindful of potential hazards to customers and other employees and takes actions to correct hazards.

Teamwork:

• Continue to work while greeting customers in a courteous manner.
• Does own share of grungy tasks as requested by manager.
• Participate in periodic inventory and preparation as needed.
• Looks at whole department when prioritizing tasks and completes these tasks in a timely fashion.
• Always conscientious about co-workers and works with the team for department efficiency. Give verbal communication to next shift if necessary or written notes if urgent.
• Comes to work on time.
• Takes breaks when appropriate and comes back from break on time.
• Treat shareholder workers with courtesy, patience, and respect. Gives clear direction with input from manager.

Accountability:

• Accepts responsibility for own actions. Exemplifies honesty, integrity and ethics.

Job Specific Functions:

• Stock shelves, displays, freezers, dairy coolers, bulk bins fully without overcrowding; face items that have been stocked; front as necessary.
• Make sure labels are facing customers
• Check dates and rotate older stock to front.
• Make sure items are labelled by a shelf tag or sign.
• Make sure all dated or damaged product is shrunk or transferred in the designated manner.
• Keep fair pace in fronting by getting to most needed sections.

Requirements

• Ability to lift at least 50 pounds.
• Ability to bend, kneel and twist.
• Ability to work in cold and damp conditions.
• Customer service experience preferred.
• Ability to take initiative at all times.
• Familiar with or interested in natural foods.

At Brattleboro Food Co-op, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Brattleboro Food Co-op is proud to be an equal opportunity employer.