Hybrid Manager of Water Quality bei Connecticut Water Service, Inc.

We have an opening in our Corporate Admin department for an Manager of Water Quality.  We are passionate about the environment while delivering life sustaining, high quality water service to families and communities.  We embrace progress, provide training & development to inspire success in every aspect of our business and culture.  In addition, we provide a competitive benefits package and 401(K). 

Job Description

The Manager of Water Quality is responsible for the protection of public health through technical oversight of all water quality activities involved in the operation of the Water Company Water treatment facilities, water distribution systems, in-house Public Health certified laboratories, pump stations and wells. The Manager of Water Quality is also responsible for ensuring appropriate statewide environmental regulatory compliance. Specific responsibilities are listed below: 

• The Manager of Water Quality is responsible for implementing the Water Company’s water Quality Program that would meet or exceed company’s program goals, objectives, policies, and procedures.
• Utilizes data from all source water quality, quality through treatment, and distribution system quality to develop strategy and tactics to ensure compliance with all water quality standards and optimize treatment and distribution operations.
• Manages a staff of compliance, administrative, field samplers and laboratory analysts whose focus is on compliance with all state, federal and local water quality and environmental standards for all systems in Connecticut.  Plans, prioritizes, assigns, supervises, reviews, and participates in the work of the staff responsible for water quality monitoring, analysis and reporting.

·         Coordinates water quality program activities with other departments and staff, contract laboratories, consultants, and federal, state and local agencies to ensure effectiveness. 

• Provides technical water, wastewater, and environmental guidance and direction for Connecticut water treatment and environmental compliance for the Company’s public water supply systems.  Supports development of technical performance standards and goals for treatment operations.
• Maintains relationships and acts as primary interface with regulatory authorities on all issues related to water quality, wastewater and environmental regulations and compliance thereof.
• Represents Company interests with industry associations or state agency level initiatives in advocacy of policy, legislation, or regulation.  Performs ongoing review of Federal and State drinking water regulations during formative stages and provides comments in appropriate venues represent the Company and industry’s interests. 
• Identifies, manages and works to achieve community expectations related to water quality   through customer/community engagement opportunities.
• Oversees the process of responding to customer complaints and ensures timely turnaround of results and communication to the customers. 
• Leads a multidisciplinary team to evaluate, diagnose and develop solutions aimed at improving customer water quality.  Coordinates with operations staff to effectively diagnose and develop recommendations for corrective and preventative actions to reduce compliance risk and customer complaints.
• Participates as a member of a team in developing strategies and plans related to Engineering of physical, operational, and treatment requirements for new or existing treatment plant design, capital improvements, pilot studies, or new sources of water supply in Connecticut.
• Works with H2O America team members to establish common water quality practices for treatment, monitoring, reporting, and public communications to achieve consistent quality across all state utilities.
• Manage and analyze water quality data.  Oversee the collection, manipulation, and reporting of all data related to water quality, wastewater discharge, and environmental compliance into the Water Information management Systems (WIMS).
• Oversee/assures required water quality regulatory reports, notifications, timely submittal of these reports to appropriate agencies.  Oversee the preparation of annual consumer confidence reports.
• Either directly, or by directing the work of the Water Quality Supervisor, leads the work of the appropriate Company laboratories.
• Manages the activities and performance of outside laboratory services, works with procurement to identify and manage existing and proposed new contracts with outside laboratory services.
• Represents Water Quality function for Emergency Response events.
• Supports the preparation of Company water supply plans, PURA annual reports, emergency contingency plans, spill plans, and general safety and chemical plans, as they relate to Water Quality. 
• Work with other areas of the Company to ensure department activities align with Company goals.
• The Company is committed to providing a safe workplace. The position is responsible for learning, following and ensuring others are in compliance with all safety rules. This includes rules and regulations in the Company Safety Manual, OSHA regulations and other state, federal, or governing body’s rules and regulations.
• Performs other duties or special projects as required or as assigned.

• Bachelor’s Degree in Science, or a related field. Master’s Degree in Biology, Chemistry, Environmental Science, Engineering, or a related field preferred.
• Ten (10) years’ experience in water quality, treatment or a related field.
• Knowledge of EPA’s Safe Drinking Water Act provisions and latest Federal and State Drinking Water Quality regulations and compliance requirements.
• Familiarity with Federal, State, and Local environmental regulations.
• Familiarity with the regulatory and legislative process on the state and federal levels.
• Ability to troubleshoot and solve water quality and treatment problems. 
• Active in AWWA and other professional organizations.
• Familiarity with regulators at CTDPH and CTDEEP preferred.
• Experience in waste disposal requirements including NPDES and CT General permit for WTP discharges preferred.

Primary Work Location

446 Smith Street
Middletown, Connecticut, 06457
United States

Work Environment and Physical Demands Code

B - Blend

EEO Statement
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, pregnancy, gender, gender identity, sexual orientation, marital status, protected veteran or other status protected by federal, state, and local laws.