Hybrid Bakery Deli Manager bei Mackenthun's Fine Foods

Summary

Responsible for all aspects of Bakery and Deli Department operations and profitability. Actively supports Mackenthuns Exceptional Experience by providing exemplary customer service and by effectively training, motivating, and leading their team.

Supervisory Responsibilities

Provide supervision, consistent training, and leadership for Bakery and Deli employees to ensure excellent customer service and team productivity. Monitor employee performance, provide coaching, feedback, and praise. Participate in probationary and annual employee performance reviews.

Financial Responsibilities: Responsible for meeting the financial budget as set forth by the store director by managing inventory, pricing, billing, labor, and shrink.

Inventory: Monitor sales to efficiently order, merchandise, and rotate products. Ensure freshness, wholesomeness, and consistency of product. Take and document accurate product inventory.

Pricing: Monitor costs and maintain accurate pricing and labelling, work with vendors and suppliers on deals, displays, product quality, and credits.

Billing: Ensure accurate billing for special orders and catering jobs.

Labor: Schedule staff to meet production and customer service needs. Keep accurate employee time records. Monitor department sales per hour and payroll adjusting as needed to meet budget goals.

Shrink: Manage shrink through effective employee training, product rotation, and accurate receiving.

Other Duties

Perform duties in a manner that safeguards company property, resources, and image.

Assist with bakery and deli production when needed.

Oversee department sanitation and cleanliness of equipment and fixtures.

Other duties as assigned.

Department Development

Stay current with industry trends and evolving customer tastes and needs by introducing and implementing new foods, recipes, and ideas.

Attend company planning and strategy meetings, plan and participate in special sales and events.

Develop employees’ skills, knowledge, and abilities to reach department and store objectives.

Qualifications

High School diploma or GED equivalent required.

Bachelor’s degree in business management, food service management, culinary arts, or related field preferred.

Two years previous customer service, deli or food service, and management experience required.

HACCP (Health and Food Safety) Certification and MN Food Manager Certification required, may be obtained after hire.

Certifications must remain current.

Must have proven organizational skills.

Must be able to prioritize, efficiently perform duties, and delegate tasks.

Windows operating system computer skills including Word, Excel and Internet experience required.

Have a desire to learn the characteristics and qualities of products and services that Mackenthun's offers, in particular Mackenthun's Signature items.

Must have strong math skills.

Must be able to work weekends, holidays, and occasional evenings.

Communication Requirements

Must be able to speak, read, and write the English language.

Must understand and display proficiency in resolving conflict through leadership and discussion.

Understand how and when to motivate using praise and proper correction.

Must have excellent verbal and written communication skills. Must be able to communicate a consistent message through proper use of strong business and moral ethics that support Mackenthun’s vision and commitment to our employees and customers.

Physical Demands

Constant standing/walking/hearing and seeing for long periods of time.

Frequent bending at waist, reaching with hands and arms, above shoulders/below waist, crouching/stooping/kneeling, climbing stairs, climbing ladders, lifting and carrying up to 60 lbs., pulling or pushing up to 2500 lbs. with use of pallet jack.

This position requires close/distance/peripheral vision, depth perception and color vision.

Training

Training provided on current Bakery/Deli Department Standards and Procedures including UNFI intranet system, ordering equipment, time and attendance system, personal safety and harassment prevention.

Ongoing Management and Leadership training required.

Mackenthun's Employee Development Policy: Mackenthun's is committed to providing our Employees with the Exceptional Career Experience. Our goal is to continually train and equip our Employees for life long career success. Therefore, we offer a suite of online and workshop learning opportunities to all Employees with the expectation that each Employee complete two (2) training courses per employment year.

Equipment Used

Includes but not limited to Computer, inventory/ordering gun, electric slicer, fryer, oven, grill, rotisserie, hot case, cold case, dishwasher, compactor, step stool, knives, sinks, box cutter, walk in cooler, walk in freezer. (Age Restrictions Apply)

Work Environment

Must be able to work with and around machine noise in hot or cold temperatures, on terrazzo flooring in a smoke-free facility in a multifaceted and fast paced environment. Exposure to cleaning chemicals.