Hybrid Access Center Representative - Access Management, Full-Time, Bridgeton/Mullica Hill bei Inspira Health
Inspira Health · Bridgeton, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Bridgeton
Scheduling Requirements: Monday-Friday, 8am-4:30pm
Based on department need, this position requires flexibility for onsite at either Bridgeton or Mullica Hill. Initial training is onsite at Bridgeton.
MAJOR FUNCTION:
The Access Center Representative acts as the initial contact and provider of information regarding physician referral, product line, seminar programs and patient scheduling to hospital personnel, physician offices, their staff and potential patients.
QUALIFICATIONS:
Education & Experience:
- High School Diploma or GED required.
- Experience: Min 1-2 years Call Center, medical office or similar customer service experience.
- Medical Scheduling experience a plus.
Certification/ Licensure:
- NA
Knowledge & Skills:
- Ability to communicate effectively on the telephone.
- Ability to relate to people with diverse educational, socioeconomic, and ethnic backgrounds.
- Ability to handle a high volume, call center environment, ability to multi-task.
- Ability to exercise good judgment to handle calls appropriately.
- Ability to demonstrate good customer service.
- Medical terminology a plus.
- Bi-Lingual Spanish a plus.
| Physical Requirements Place an N, O, F or C in the boxes below N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly >80%) | |||||
| Lifting <20lbs | C | Standing | O | Sitting | C |
| Lifting 20-50lbs | O | Climbing | N | Kneeling | O |
| Lifting>50lbs | N | Crouching | O | Reaching | O |
| Carrying | O | Hearing | C | Walking | O |
| Pushing | O | Talking | C | Vision | C |
| Environmental Conditions | |||||
| Noise | O | Varied Temperatures | O | Cleaning Agents | O |
| Noxious odors | O | Patient Exposure | O | Operative Equipment | O |
BENEFITS INFORMATION:
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