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Hybrid Clinical Audio Visual Specialist I bei UT Southwestern Medical Center

UT Southwestern Medical Center · Dallas, Vereinigte Staaten Von Amerika · Hybrid

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%3Cp style=%22font-family: Arial;%22%3E%3Cb%3EWHY UT SOUTHWESTERN?%3C/b%3E%3Cbr%3EWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to %3Ca href=%22https://www.utsouthwestern.edu/newsroom/articles/year-2022/july-us-news-best-hospital.html%22 target=%22_blank%22 rel=%22noopener%22%3EU.S. News %26amp; World Report%3C/a%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career! %3Cbr%3E%3Cbr%3E%3Cb%3EJOB SUMMARY%3C/b%3E%3Cbr%3EUT Southwestern (UTSW) Medical Center is seeking a Clinical Adio Visual Support Specialist I with excellent customer service skills and experience with various audio visual equipment.%26nbsp; In this role, you will be responsible for patient education technology support spanning many patient rooms and event/conference spaces in multiple buildings on the UTSW campus and remote teaching and learning. You will be engaged in providing technical support with video conferences, live streaming, live audiovisual events, and ensure presenters are informed of the in-room technology.%26nbsp; You will ensure presentation equipment is ready prior to the start of events/presentations, to include providing support for issues prior and during presentations.%26nbsp; %3Cstrong%3EThis position is 100% on campus and may require on-call support during off-hours and/or holidays.%26nbsp;%26nbsp;%3C/strong%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cstrong%3E%3C/strong%3E%26nbsp;%3Cbr%3E%3Cbr%3E%3C/p%3E%0A%3Cp%3E%3Cb%3EBENEFITS%3C/b%3E%3Cbr%3EUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%0A%3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%0A%3Cli%3EPaid Time Off, available day one%3C/li%3E%0A%3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%0A%3Cli%3EPaid Parental Leave Benefit%3C/li%3E%0A%3Cli%3EWellness programs%3C/li%3E%0A%3Cli%3ETuition Reimbursement%3C/li%3E%0A%3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%0A%3Cli%3E%3Ca href=%22http://jobs.utsouthwestern.edu/benefits/#top%22 target=%22_blank%22 rel=%22noopener%22%3ELearn more about these and other UTSW employee benefits!%3C/a%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cbr%3E%3Cbr%3E%3Cb%3E%3Cb%3EEXPERIENCE AND EDUCATION%3C/b%3E%3C/b%3E%3Cbr%3E%3Cb%3ERequired%3C/b%3E%3Cb%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cb%3EEducation%3C/b%3E%3Cbr%3EHigh School Diploma or GED%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cb%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cb%3EExperience%3C/b%3E%3Cbr%3E3 years of customer facing work experience or basic Audio-Visual basic troubleshooting experience%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cb%3EPreferred%3C/b%3E%3Cb%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cb%3EExperience%3C/b%3E%3Cbr%3E1 year working with Video Conferencing Meeting Support (Teams, Zoom).%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cbr%3E%3Cb%3E%3Cb%3EJOB DUTIES%3C/b%3E%3C/b%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EPatient education concerning technology provided for health education, video conferencing, entertainment, and technology needs.%3C/li%3E%0A%3Cli%3ETroubleshooting and replacing hardware systems due to failure of technology within patient rooms at CUH and Zale, including replacing any equipment associated with patient room AV equipment, including televisions, cameras, pillow speakers, and more.%3C/li%3E%0A%3Cli%3EConference room support for faculty and staff meetings, including training, troubleshooting, and hardware replacement.%3C/li%3E%0A%3Cli%3EOnline conference support for faculty and staff via conference rooms and desktop workstations.%3C/li%3E%0A%3Cli%3EPatient room hardware refresh.%3C/li%3E%0A%3Cli%3EOn-call support during off-hours and/or holidays.%3C/li%3E%0A%3Cli%3EPerforms all other duties as assigned.%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cbr%3E%3Cb%3E%3Cb%3ESECURITY AND EEO STATEMENT%3C/b%3E%3C/b%3E%3Cbr%3E%3Cb%3ESecurity%3C/b%3E %3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.%3Cbr%3E%3Cbr%3E%3Cb%3EEEO Statement%3C/b%3E%3Cbr%3EUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3C/p%3E
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