Hybrid Clinical Logistics & Operations Coordinator bei Shields at Home

About Shields at Home
Shields at Home is reimagining healthcare by delivering high-quality hospital-level care to
patients in their own homes. Our team of clinicians and healthcare professionals is passionate
about improving patient outcomes while reducing the need for traditional hospital stays.

Job Overview
We are seeking a highly motivated, flexible team member to support the logistics and operations
of our Hospital at Home program. The ideal candidate will have a clinical certification (CNA,
PCT, EMT, or similar) and be excited to work in both clinical and non-clinical capacities. This is a
hands-on role in a fast-growing, mission-driven environment.

Key Responsibilities
 Support daily operations of the Hospital at Home program
 Gather data to support and/or improve daily operations
 Collaborate with nurses, physicians, and operations team
 Coordinate supplies, medication deliveries, and patient transportation
 Assist clinical team with logistics/coordination to complete care plan
 Interact with patients in the home setting as appropriate
 Reminding patients to take their medications but not administering them.
 Deliver/pickup medications or medical equipment as needed
 Engage with patients at discharge to perform satisfaction survey
 Assist with onboarding new patients and setting up in-home care
 Document activities accurately and follow standard protocols
 Communicate effectively with patients, families, and other members of the healthcare
team.
 Learn and contribute across multiple areas of the business
 Adhering to facility policies and procedures, including infection control and safety
protocols.

Qualifications
 Active CNA, PCT, EMT, or equivalent clinical certification required
 Strong organizational and multitasking skills
 Comfortable using technology (EMRs, scheduling tools, Excel, etc.)
 Excellent communication and teamwork abilities
 Valid driver's license and reliable transportation
 Willingness to work flexible hours and adapt to changing needs
 A "go-getter" mindset - eager to grow and take initiative

Preferred Qualifications
 Previous experience in a hospital, clinical, or home health setting
 Interest in healthcare operations or logistics
 Familiarity with remote care models or home-based services

Why Join Us?
 Be part of a growing, innovative healthcare company
 Make a real difference in patients' lives every day
 Supportive, mission-driven team environment
 Opportunities to grow into clinical or operational leadership roles

Pay:
 Compensation based on experience

Location: Tampa, Florida
Employment Type: Salaried employee
Job Type: Full-time, 40 hours
Working Hours: Monday-Friday, flexible