Hybrid EMEA Head of Client Onboarding Engagement Team bei UBS

You will be managing team of 50+ individuals whose main role is to build relationship with the clients’ and make onboarding happen smoothly across all the requirements – AML and regulatory.
This is new combined team across Transition, KYC, Regulatory and Documentation teams and your primary role will be to integrate teams into one to be best-in-class to focus on client experience, first time right and scale.

We’re looking for EMEA Head of Client Onboarding Engagement Team

Location – Krakow, London

• You like to lead and build best-in-class teams
• You have deep understanding of the IB, their products & services, have commercial mindset and know the market standards
• You like to work with clients and make sure their goals are executed
• You like building and cultivating relationships within and outside the firm
• You like to work across the organization and execute as per business expectations
• You like technology and see how new solutions can scale our business

Kraków

Full Time

Poland

Investment Banking, Operations

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

UBS Business Solutions SA
UBS Recruiting

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Report misconduct: If you are made aware of any of our employees or individuals acting on behalf of UBS engaging in acts of misconduct under the Poland Whistleblowing Act, you may report your concerns through [email protected]

You’ll be managing the regional team – Client Onboarding Engagement Team whose role is to understand the ask from Clients, act as single point of contact, build relationship with the clients’ to smoothly execute client onboarding – gather required documentation from the client to enable onboarding. You will work with closely with Client Onboarding Business Management to understand the ask and priorities, with Onboarding Fulfillment team to smoothly execute onboarding across multiple systems and Approval team to ensure compliance. You will be primary face off to the clients’ and business when it comes to onboarding requirements against business deadlines.

Your team will be part of wider IB Onboarding organization focusing on bringing together unique skillset to drive powerful capabilities for our clients.

• Experienced leader working with teams. Min + 10 years of experience of working in the onboarding space managing large teams
• Deep understanding of the financial market, clients, their types and vendors utilized in the market
• Proven record of working with the clients’ and optimize processes based on the client’s feedback while ensuring compliance
• Proven track record of delivering scale for operational teams
• Deep understanding of AML and regulatory requirements related to onboarding clients for your region
• Strong understanding of technology and vendors used in the space to maximize straight through processing.
• Strong presentation, analytical and communication skillset
• A solution-oriented mindset to increase throughput and reduce time to market

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.