
Hybrid Case Administrator - Motor Injury bei DAC Beachcroft
DAC Beachcroft · Birmingham, Vereinigtes Königreich · Hybrid
- Junior
- Optionales Büro in Birmingham
What you will do?
Depending on your role, and with the support of a supervisor and team manager you will be expected to:
- Assisting with the set-up of new files in the case management system
- To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
- Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:
- Adherence to internal and client SLAs and KPIs
- Achievement of agreed financial targets
- Assisting with MI completion
- Assisting with updating Client portals
- Diarising Court directions
- Updating CRU certificates
- Obtaining and chasing medical records,
- Submitting payment requests
- Chasing orders and settlement cheques
- Liaising with Courts, Opponent Solicitors and other Third Parties
- Completing basic legal forms
- Organising and preparing for Counsel instructions
- Other administrative duties, as required
Who you are
- Be IT literate
- Have a good telephone manner
- Be organised and able to prioritise and manage a constantly changing workload
- Excellent attention to detail
- Able to make decisions within own areas of responsibility
- Able to work on own initiative without close supervision
- A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
- Excellent communication skills with a positive and enthusiastic approach to their work
- Experience of using a file management/ finance systems is preferred, but not essential
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive)
What's in it for you?
- High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities