Hybrid Neighborhood Services Director bei City of North Miami, FL

About the Department

Under the general direction of the City Manager, performs highly responsible management and complex professional administrative work involving planning, organizing, staffing, directing, and controlling the activities of the City's Code Compliance Department. 

The Neighborhood Services Director work focuses on directing administrative, technical, and clerical staff in the scheduling and follow-up inspections in response to complaints of alleged violations of property maintenance, zoning, and other codes relating primarily to the health, welfare, and safety of the community. Works under the supervision of the City Manager. Supervision is exercised through various levels of subordinates over a variety of administration, technical and clerical employees with assigned responsibilities in various phases of departmental operations.

Position Duties

Plans, schedules, assigns, supervises, evaluates, and is accountable for department functions such as inspections and enforcement;
Supervises the enforcement of applicable municipal codes, ordinances, and other regulations through the issuing of written notices of violation;
Responds to telephone calls and correspondence from citizens and City Manager as required;
Attends City Council and other meetings with civic and homeowner groups and business organizations as required by the City Manager;
Instructs, trains and evaluates subordinate personnel;
May conduct field inspections on difficult cases or in assistance to a subordinate supervisor;
Analyzes and recommends changes to codes and prepares policy directions for department staff;
Drafts ordinances at the request of the City Manager;
Responds to and assists subordinates in responding to unusual or difficult situations and resolving problems;
Reviews and recommends course of action regarding revocations/suspensions of licenses and responds to appeals of assorted violations;
Interprets complex regulations and provides technical information to interested parties such as code compliance staff, other departments, and the public;
Prepares, maintains, disseminates, and is responsible for records, reports, notices, and correspondence concerning department functions and personnel;
Testifies in court and before related boards; obtains documentation; prepares testimony; and assists others in same;
Monitors the department's 24 hours hot- line number and responds to citizen's request;
Prepares department budget;
Performs other duties as required

Minimum Qualifications

Bachelor's Degree in Business Administration or Public Administration or Criminal Justice or a closely related field, plus progressively responsible experience in code enforcement or law enforcement, supervisory experience in government or must have 3 to 5 years’ experience as a Code Director.
 
 OR
 
 Equivalent combination of training and experience may be substituted for the above requirements.
 
 ADDITIONAL REQUIREMENTS
 
 Master's Degree is preferred.
 
 Must have valid Florida Driver's License.

Other Qualifications

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Advanced knowledge of pertinent federal, state, and local laws, codes, and regulations including current land use, zoning, municipal, and applicable building codes as they apply to code enforcement;
Advanced knowledge of procedures involved in the enforcement of codes and regulations including methods and techniques of conducting and documenting field investigations;
Extensive knowledge of and ability to apply principles and practices of organization, management and personnel relations;
Extensive knowledge of city services and organizational structure as they relate to code compliance;
Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of organizational goals.
Ability to facilitate and resolve conflicts/disputes between neighbors, and between businesses and residents.
Skill in communicating clearly and effectively both orally and in writing; to include report writing and public speaking.
Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.