Hybrid Branch Manager-BRANCH BANKING-Branch Banking bei Kotak Mahindra Bank Ltd

BRANCH MANAGER – Branch Banking KRAs:  Enhancement of deposit pool from customers.  Establishing standards and delivery of service.  Sale of non-deposit products. Cross selling targets progressively.  Sale of Mutual Fund and Insurance products.  Fee income.  Branch administration.  Regulatory compliance.  Manage productivity, morale of branch personnel  Overall responsible for break-even and P&L of branch EXPERIENCE:  Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities  Must have had Sales experience and exposure, preferably of Liabilities products  In-depth understanding of financial instruments, markets and macro - micro economic processes  Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”  Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. QUALIFICATIONS / QUALITIES:  MBA / CA/ CAIIB  Should have sales orientation  Leadership skills. (Though more tactical than strategic).  Thinker : Doer = 40:60 AGE: 1. 28 – 38 years THE ROLE: REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS