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Hybrid CLEANING MAINTENANCE bei American Family Fitness

American Family Fitness · Glen Allen, Vereinigte Staaten Von Amerika · Hybrid

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Job Details

Job Location:    Glen Allen-Ashland - Glen Allen, VA
Salary Range:    Undisclosed

Description

Objective: To ensure that members and staff enjoy a safe and clean environment at all times.

 

Reports to: Housekeeping Supervisor

 

Criteria:

Red Cross CPR/AED certification required within 60 days of hire.

 

Responsibilities include, but are not limited to:

 

  • Get and Keep Members
  • Provide the highest quality customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible.
  • Set an example of professional behavior and exceptional customer service for all team members.
  • Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks.
  • Respond to member concerns and/or comments in a timely and professional way.
  • Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority.
  • Arrive to work 10 minutes early and in department-specific uniform.
  • Be a team player by contributing to both club and organizational goals.
  • Participate actively in all club, department, and company meetings. Inform the team and club members of developments, promotions, activities, and upcoming events within the club and throughout the organization.
  • Communicate effectively with all team members.
  • Attend regularly scheduled department meetings for ongoing training and information sharing.
  • Use proper chain of command.

 

As a Housekeeping Attendant, additional responsibilities include, but are not limited to:

 

  • Record necessary repairs of equipment and/or noticeable repairs needed in club Maintenance Log.
  • Report low inventory levels of products and supplies.
  • Report any and all accidents and/or incidents to GM or AGM immediately while completing proper paperwork.
  • Conduct a walk through with Housekeeping Manager at the end of each shift to confirm completion of duties.
  • Other duties as reasonably assigned.

Qualifications


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