Hybrid FUNERAL HONORS AND CASUALTY ASSISTANT bei Department of the Navy

Secret

Duties

You will coordinate funeral honors with a casualty assistance team, funeral honors program members, funeral or cemetery director, next of kin, and other interested parties.,You will verify the eligibility of the veteran to receive military funeral honors using an automated systems, DD-214's, Veteran's Affairs documents, or other proof of honorable military service.,You will research applicable rules, regulations, procedures, and requirements to provide accurate information to customers.,You will orally articulate instructions to execute processes or procedures.

Qualifications

You must have one year of specialized experience equivalent to the next lower grade level (GS-06) or pay band in the federal service or equivalent experience in the private or public sector 1) Administering funeral programs and support Casualty Assistance Calls Program by receiving requests, confirming details, verifying eligibility and assigning personnel; 2) Communicating effectively both orally and written with funeral personnel and private citizens, and 3) Providing assistance by processing benefit claims, coordinating travel requirements, and managing case files; 4) Following up with primary next of kin and funeral directors for confirmations of assigned Funeral Honors Support details; 5) Performing quality assurance reviews of processed Funeral Honors requests and verifying travel claims submitted in Defense Travel System (DTS) and cross referenced between DTS and the HONORS tracking system. NOTE: THIS INFORMATION MUST BE SUPPORTED IN YOUR RESUME TO BE CONSIDERED FOR THE POSITION. Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Other Information

This position is covered by the Department of Defense Priority Placement Program. This announcement uses the Defense Industrial Base, Major Range and Test Facilities direct hire authority to recruit and appoint qualified candidates to certain positions in the competitive service. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.