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Hybrid Operations Manager -Night Shift bei ARC Document Solutions

ARC Document Solutions · Austin, Vereinigte Staaten Von Amerika · Hybrid

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Operations Manager – Digital Print Services
📍 Locations: , Austin, TX
  Night Shift:  3:30pm - 11:30 pm
🏢 Company: ARC Document Solutions
🔗 www.e-arc.com
 

About the Role:
ARC Document Solutions is seeking a motivated and experienced Operations Manager to lead our service centers in Austin, TX. This role is ideal for a strong communicator with a positive, objective mindset and a passion for team leadership. You’ll oversee operations and sales alignment to ensure exceptional customer service and business performance.

Key Responsibilities:
  • Oversee daily operations of digital print centers, including production control, customer service, and quality assurance.
  • Lead hiring, training, and performance management of staff.
  • Manage the financial and operational aspects of the branch.
  • Coordinate with regional teams to prioritize workflows and optimize machine usage.
  • Monitor staff productivity and operational efficiency.
  • Identify and implement cost-saving strategies and process improvements.
  • Handle administrative tasks such as invoicing, order processing, shipping/receiving, and inventory tracking.
  • Engage in production tasks and maintain customer communication throughout job lifecycles.
  • Foster a culture of continuous improvement and best practices.
  • Support other departments as needed.

Qualifications:
  • 3–5 years of management experience in the digital printing industry (wide-format color printing is a plus).
  • Proven ability to build strong relationships with staff and customers.
  • Professional demeanor and commitment to quality.
  • Effective problem-solving and cross-departmental collaboration skills.
  • Ability to promote company products and services confidently.
  • Self-starter with decision-making capabilities.
  • Proficient in computer systems and adaptable to new software.
  • Able to lift 50 lbs.

What We Offer:
  • Strong company support and resources.
  • Excellent reputation with consistent 5-star customer reviews.
  • Competitive compensation.
  • Comprehensive benefits: medical, dental, vision, life insurance, and 401(k) with company match.
  • Supportive management team invested in your success.
  • Caring and collaborative company culture.
  • Opportunity to grow within the largest commercial digital printing company in the U.S.

Our Culture:
We’re one team, one company. Our outstanding culture is a key part of our success, and we’re looking for someone who thrives in a collaborative environment.

About ARC Document Solutions:
ARC (NYSE: ARC) provides technology and services to a wide range of industries, with a strong focus on architecture, engineering, and construction. With 170 service centers worldwide and secure cloud-based document storage, we serve thousands of customers across the globe.

Accessibility:
If you require reasonable accommodation during the application or hiring process due to a disability, please email [email protected] with “Accommodation Request” in the subject line.

Recruitment Agencies:
ARC does not accept unsolicited resumes from agencies and is not responsible for any fees related to such submissions.
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