Hybrid Associate Project Coordinator bei Jetson Home

The Opportunity:

We are looking for an extremely motivated and passionate associate project coordinator who would like to be a part of an exciting new company looking to fight climate change through disrupting the residential HVAC industry. You will coordinate the end to end process of the heat pump install from the estimate through to the post installation customer follow up.

What You Will Do:

• Develop and execute on a process for tracking the installations, including tracking prospects, assisting with customer inquiries, addressing questions regarding quotes, and scheduling walk through, install, and inspections
• Develop and manage the required permitting process for each project
• Maintain and report on all scheduled installs, coordinating with the install teams, permits, and inspection
• Coordinate with the warehouse and installation teams to ensure the right equipment, materials, and team members are allocated to the projects
• Create process documentation and training materials for new team members
• Participate in business system selection and configuration to enable delightful customer flows and efficient processes
• Receive feedback and monitor the quality of services provided

What You Bring:

• PMP or related training preferred
• Proven ability to implement process improvement initiatives
• Strong knowledge of developing project plans that support construction or related tasks
• Strong decision making and problem solving skills
• Excellent communication skills and customer service acumen

Job Type: Full-time

Pay: $54,000 - $65,000 per annum

Benefits:

Dental Care

Health Insurance

Vision Care

Life Insurance

Education Support

Equity

Work Location: In person - White Plains, NY

Do you feel like you don't have everything that's listed above but can still do the job? If you have some of the skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!