Hybrid Senior Emergency Dispatch Operations Specialist bei The Boeing Company
The Boeing Company · Mesa, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Mesa
Company:
The Boeing CompanyThe Boeing Company’s Security organization is currently seeking a Senior Emergency Dispatch Operations Specialist to join the team in Mesa, AZ.
The Global Security Operation Center (GSOC) is a dynamic organization that serves as a resource and communication hub within Security and Fire, to improve the safety and security of people, property, information and business operations worldwide. The highly skilled Emergency Dispatch team supports Security and Fire operations and enables production across the domestic United States in which we deliver this unique capability through our exceptional talent. The GSOC is a 24/7/365 operations center. This position requires the ability to work a rotating schedule which includes night shifts.
Position Responsibilities:
Leads and oversees complex emergency/service requests, monitoring, and resource dispatch
Provides dispatch instructions for Security and Fire emergencies
Manages information entry, updates, and retrieval across systems
Serves as subject matter expert and external spokesperson on policies and objectives
Leads after action reviews and quality control processes
Designs and delivers advanced skills training programs
Develops and implements emergency response protocols and guidelines
Resolves minor technology issues
Represents organization on critical policy and planning matters
Basic Qualifications (Required Skills/Experience):
3+ years as an emergency dispatcher at a PSAP or related Security/Fire Protection role
Experience with Computer Aided Dispatch (CAD) documentation
Experience in customer communication via in-person, phone, and radio
Experience with leadership in managing emergency response teams or dispatch operations
Preferred Qualifications (Desired Skills/Experience):
Bachelor’s degree or equivalent work/military experience
Experience working with CAD/FLEX, VESTA and Motorola radio systems or similar
Experience as a Certified Training Officer (CTO) in a communications environment
Experience communicating with all levels from individual contributors to executives
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $64,000 – $87,400
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Export Control Requirement:
This is not an Export Control position.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Top Secret Clearance Post-Start is required.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 2 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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