Hybrid Receptionist bei Crossroads Talent Solutions

Founded in 2014, Crossroads Talent Solutions, LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience, we specialize in connecting talented professionals with rewarding career opportunities, ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF), the United States Army, the United States Navy, and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads, we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.

**Contingent Upon Award**

Location: USDA Forest Service, Southern Research Station, Asheville, NC
Department: Research and Development
Work Schedule: Full-time, 40 hours/week (Monday–Friday, 8:00 AM–4:30 PM)
Travel: Not required

Job Summary:

The Switchboard Operator/Receptionist serves as the first point of contact for visitors and partners at the Southern Research Station Headquarters. This role supports public interface, safety, and administrative functions to ensure smooth daily operations.

Key Responsibilities:

• Staff the front desk and provide customer service to visitors and hosted employees.
• Deliver accurate information in accordance with federal and agency policies.
• Maintain security and safety standards for the facility.
• Assist with file management and office services.
• Collect and report data accurately.

Qualifications:

• Experience in customer service and public-facing roles.
• Knowledge of safety procedures and federal information policies.
• Proficiency in custom software applications.
• Fluency in English.
• Familiarity with agency websites and systems.

Training Requirements:

• Annual completion of USDA-mandated courses (e.g., Unconscious Bias, Anti-Harassment, Information Security Awareness, Records Management, Section 508).

Security Requirements:

• Must obtain LincPass and pass a federal background check.
• Compliance with USDA and Forest Service security protocols.

Benefits

• Medical/Dental/Vision Benefits Offered
• 401k
• Life Insurance plans
• Employee Health and Wellness program

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled