Hybrid POLICE RECORDS CLERK I/II bei City of Sierra Vista, AZ
City of Sierra Vista, AZ · Sierra Vista, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Sierra Vista
About the Department
APPLICANTS WILL BE NOTIFIED VIA EMAIL WHEN TESTING IS SCHEDULED.
Essential job functions include, but are not limited to the tasks, responsibilities, skills and abilities that are listed in the job description. This is not a comprehensive listing of all functions and tasks performed. Individuals may perform other duties as assigned needed to support the assigned functional area.
Under general supervision, performs a variety of clerical support activities for the maintenance of the City's police records system.
Position Duties
- Retrieve and verify case/incident information in the police records system; research records of arrest, convictions, traffic violations, and traffic accidents for dissemination purposes.
- Conduct entry of traffic violations and other assigned reports into the police department database.
- Respond to inquiries from law enforcement agencies and officers, justice courts, citizens, and other agencies; disseminate reports in accordance with state statutes and Sierra Vista Police Department (SVPD) policies.
- Answer incoming calls on a multi-line phone system; refer calls to appropriate personnel via phone system, email system, or through Spillman Message Center.
- Direct and assist citizens with a variety of requests, concerns, or questions.
- Process payment for reports, fingerprint cards, and vehicle impounds using the city cashiering system.
- Data entry, proofreading, transcription, body camera video redaction, and running queries.
- Assist co-workers with additional duties as needed or assigned.
Minimum Qualifications
Knowledge of:
Skill in or Ability to:
Work Environment/Physical Demands
- English grammar and spelling
- Public records statutes and confidentiality requirements of police records and information
- Authorized persons and extent of authorized information release
- Policies and procedures of the Police Department
- Department computer software for Spillman
Skill in or Ability to:
- Typing 35 words per minute
- Proofreading and editing for grammar and spelling
- Searching for and retrieving data from the records system
- Accurately entering and verifying data and information into the police records system
- Using tact and diplomacy with diverse persons
- Establishing and maintaining effective working relationships
- Understanding and following written and oral directions
- Operating a variety of equipment and software, including the city cashiering system, computer terminal, telephone, fax, copy machine
- Working in a fast-paced environment with multiple demands
- Using judgment when releasing reports or referring or assisting customers
Work Environment/Physical Demands
- This position is primarily performed in an indoor/office environment.
- Spends most time sitting at a work station and completing tasks on a computer.
- Required to sit at the front desk and interact with citizens on a daily basis while using telephones.
- Requires some moderate periods of standing while making copies and preparing packets in an indoor workroom.
- Some lifting of approximately 20 lbs will be required on occasion.
- On rare occasions, candidates may be required to operate out of a mobile command post for major incidents in which the incident command system has been activated.
Other Qualifications
Minimum Qualifications:
- Education & Experience Requirements:
- Graduation from high school or GED.
- Two (2) years general clerical office experience, OR completion of post high school course or program in Office Management or closely related field may substitute for the experience.
- 35 WPM Typing Certification (5 minute test completed within six months prior to application). Not applicable if applicant is currently in a position that meets or exceeds the typing requirement.
- Exam passing score 70% Not applicable if applicant in currently in a position that meets or exceed the testing requirement.
Typing Certifications
All applicants must submit an original 35 net words per minute typing certification. Certification must not be older than 6 months. The test must be for 5 minutes with one word per minute deducted for each error. The City of Sierra Vista does not accept internet typing tests. Submit original certificates to Human Resources, 1011 N. Coronado Drive, Sierra Vista, AZ, 85635.
In the Sierra Vista area, typing certifications are available through the Arizona @ Work (458-9309), or Cochise College Testing Center www.cochise.edu/testing. You may also obtain a typing test/certification from any other employment service organization that administers in-person timed certified typing exams.
The City will not accept internet or self administered certifications. Typing tests/certifications are available through the Arizona @ Work (458-9309), or Cochise College Testing Center (520-515-5447. You may also obtain a typing test/certification from any other employment service organization that administers in-person timed certified typing exams.
SIERRA VISTA POLICE DEPARTMENT
CIVILIAN MINIMUM QUALIFICATIONS
- Candidates must be a minimum of 18 years of age.
- Candidates must not have been convicted of a felony or any offense that would be a felony if committed in Arizona.
- Candidates must not have been convicted of a misdemeanor criminal offense involving moral turpitude in Arizona, nor in any state or federal jurisdiction, where the commission of such a criminal offense would be a misdemeanor as defined by the Arizona Revised Statutes.
- Candidates must not have been dishonorably discharged from the United States Armed Forces.
- Candidates must not have:
- used marijuana within the past two (2) years, all forms of marijuana, including THC extracts, cannabis, hashish, marijuana extracts, and marijuana edibles, and all forms of use will be treated the same.
- sold, produced, cultivated, or transported marijuana for sale.
- Candidates must not have:
- used drugs other than marijuana within the past seven (7) years,
- used such drugs other than for experimentation; the use of drugs is presumed to be greater than experimentation if the use exceeds five (5) times total, or exceeds one (1) time since the age of 21 years,
- sold, produced, cultivated or transported for sale any such drugs.
- Candidates must not have a pattern of abuse of prescription drugs.
In addition to the minimum requirements (1-7), the successful candidate must meet the established requirements of each phase in the testing process to proceed to the next phase:
Written Examination
Oral Board Interview
Background Investigation
Polygraph Examination
Oral Board Interview
Background Investigation
Polygraph Examination
Psychological Evaluation
Hearing Examination
Hearing Examination
Candidates must demonstrate that they are mentally and emotionally capable of executing the position requirements. Employees are expected to possess high moral standards, work well in a team effort setting, possess functional verbal and written communication skills, be willing to abide by all Department rules, policies and procedures, and on a rare occasion, work alternative shifts outside normal business hours.
Additional Info:
The City of Sierra Vista provides an equal employment opportunity (EEO) for all persons regardless of race, color, sex (to include lesbian, gay, bi-sexual, or transgendered (LGBT)), age, religion, national origin, disability, marital status, or genetic information. The City of Sierra Vista complies with applicable state and local laws governing nondiscrimination in all employment activities.
The City of Sierra Vista complies with the American’s with Disabilities Act (ADA) and will provide reasonable accommodation for qualified individuals with disabilities. Requests for reasonable accommodation during the recruitment or hiring process must be sent to the Human Resources Department.
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