Hybrid House Manager bei NEW NARRATIVE

Description

Full Time Position

Expected schedule is Day Shift, Monday through Friday, with on call duties outside of normal hours

 

Purpose:  The House Manager is responsible for management of day-to-day facility operations. Ensures adequate staffing at the facility at all times. Directly supervises the facility Residential Counselors, and provides feedback of their performance on a consistent basis.  

Accountabilities:

General Facility Management 

• Assist in crisis intervention by supporting program employees, answering crisis calls and contacting appropriate service and support team members. 

• Adhere to medication management protocol.  Is constantly alerted to changes in medication orders. Conducts weekly medication audits. 

• Responsible for facility cleanliness. Ensures completion of daily cleaning checklist, and provides supervision of residential employees’ completion of daily cleaning 

• Responsible for health and sanitation at facility. 

• Monitor household/grounds for cleanliness and ensure safe environment.  Submit work orders as needed.  

• Manage and supervise medication monitoring for all residents. 

• Conducts monthly fire drills.  Monitors fire safety programs to include equipment inspections and fire drills.  

• Ensure individuals are receiving highest quality care. 

• Lead resident meetings as directed by supervisor. 

• Liaise with pharmacy, prescribers, physicians, neighbors, county and state officials.  

• Ensure adequate program supplies. 

• Collaborate with all individuals involved in treatment to include family members. 

• Coordinate shift schedule so as to ensure adequate staffing. Be available for after hour’s telephone calls, and emergency shift coverage when necessary.  

• Reviews and monitors medication protocol. 

Staff Supervision 

• Monitor interactions with employees and peers for professional and ethical appropriateness.  

• Is responsible for facility staffing patterns and ensuring adequate shift coverage at all times. 

• Fields phone calls from staff after-hours in regards to medication questions, resident crises, etc.  

• Covers shifts on short notice as needed if adequate coverage is unavailable.  

• Supervises staff work performance. Provides corrective action as needed.  

• Completes annual staff evaluations. 

Other General Expectations: 

• Attend and positively participate in required meetings 

• Ongoing development of skills and competencies. 

• Follow all corporate policies, procedures, and protocols. 

• Comply with all safety rules and regulations. 

• Follow through on all directives and instructions. 

• Maintain security of all corporate interests (security of keys, files, and facilities). 

• Must have a criminal records clearance through the State Mental Health Division prior to starting employment. 

• Must have a valid driver’s license and insurance 

• Regular in-service training on issues relevant to residential care to total not less than 8 hours a year.   

• Complete other tasks as assigned by supervisor. 

Positions Reporting: (Listing of job incumbents reporting into this position): Residential Support Specialists 

Education/Certificates/Licenses/Registration: QMHA credentials strongly preferred. 

Experience/Qualifications: Previous experience in a supervisory role strongly preferred. Previous experience working in or managing a group home required.  

Impact: New Narrative residential operations are an essential part of overall continuum of service and supports. As a member of a residential team, direct care employees will help to insure best practices, positive clinical outcomes, and quality of services.

Qualifications

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