Hybrid General Manager bei Dunkin'

Are you a passionate leader who thrives in a fast-paced environment? Dunkin' is looking for a General Manager to lead our team to success, drive operational excellence, and deliver top-notch customer experiences. If you’re ready to make an impact, grow a vibrant team, and lead a dynamic Dunkin' location, this is the role for you!

As a General Manager, you'll have the autonomy to shape the operations, boost sales, and ensure every guest enjoys their Dunkin' experience. It’s a position that offers endless opportunities for growth, both personally and professionally, with the backing of a global brand that’s all about making moments better.

At Dunkin', we’re more than just coffee and donuts; we’re a community. As a General Manager, you’ll be at the heart of a team that’s passionate about serving the best to our customers. With Dunkin’, you’ll not only get the chance to make an impact every day—you’ll also be supported by a global brand that’s committed to your success.

What We Offer:

• Competitive Salary and performance-based bonuses

• Comprehensive Health Benefits (Medical, Dental, and Vision)

• Paid Time Off (PTO) to recharge and spend time with loved ones

• Ongoing Training & Development to grow your skills and advance your career

• Employee Discounts—enjoy your favorite Dunkin’ treats!

• Career Advancement Opportunities: Dunkin’ is a brand that believes in promoting from within. Your hard work can lead to further growth and leadership opportunities.

Key Responsibilities:

• Lead & Develop: Manage and inspire a team of dynamic professionals, ensuring they achieve performance goals while fostering a positive and energetic work environment.

• Drive Success: Oversee daily operations, focusing on improving sales, controlling costs, and maximizing profitability.

• Customer First: Ensure every customer leaves with a smile by maintaining exceptional service and product quality.

• Optimize Operations: Implement strategies to improve workflow efficiency, reduce costs, and increase operational effectiveness.

• Champion Company Standards: Ensure all health, safety, and operational procedures are followed to maintain the highest quality and safety standards.

Desired Skills & Attributes:

• Leadership Excellence: Inspire your team to achieve their best with motivation, support, and a clear vision.

• Operational Focus: Experience with project sales, cost control, and food and beverage operations.

• Problem-Solving Pro: Proactively identify issues and deliver solutions that keep the store running smoothly.

• Team Player: Build a supportive, collaborative team culture that drives performance and makes work fun.

Minimum Qualifications:

• 2+ years of management experience, ideally in a food service, retail, or hospitality environment.

• Proven track record in leadership, with the ability to inspire and develop a team.

• Strong customer focus, with a passion for delivering an outstanding guest experience.

• Excellent communication skills—able to connect with your team, customers, and senior leadership.

• Financial savvy, with experience managing budgets, sales, and controlling costs.

This position operates in a restaurant environment. Dunkin' staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching.