Hybrid Human Resource Manager bei Seward Community Health Center

Seward Community Health Center is seeking a full-time Human Resources (HR) Manager for our small community health center located in beautiful Seward, Alaska.  Applicants must live in or be willing to relocate to Seward, Alaska. 

The salary range for this position is $75k-$85k/annually, DOE + PTO accrued biweekly.

Seward, Alaska is a small, picturesque town located 120 miles south of Anchorage and is surrounded by beautiful snow-capped mountains in the center of Kenai Fjords National Park. Seward offers year-round opportunities for outdoor activities including skiing, kayaking, fishing, hiking, biking, boating, wildlife viewing, and so much more. Seward Community Health Center (SCHC), a federally qualified health center, is the leading provider of healthcare services in the Eastern Kenai Peninsula. We welcome anyone in need of quality, affordable healthcare by providing integrated, patient-centered primary care for the entire family. SCHC staff are passionate and dedicated to help increase access to services for our community members. 

Check out the following link for more information about living and working in Seward: www.sewardhealthcenter.org/careers

JOB PURPOSE

Under the direction of the CEO, the Human Resources (HR) Manager serves as the administrator for HR and is responsible for the functional areas of HR, including recruitment, employee relations, performance evaluation tracking and management, employee training, personnel file maintenance and compliance, personnel policy and procedure development and review, and development and review of employee engagement and retention programs. In addition, the HR Manager, in collaboration with the Finance Director, is responsible for benefits administration and compensation management.

DUTIES AND RESPONSIBILITIES

• Responsible for Human Resources (HR) functions including personnel file maintenance, benefit coordination, and staying current with Personnel laws and regulations. This includes assuring compliance with all reporting requirements as they pertain to HR.
• Collaborates with supervisors on the following: sourcing, recruiting, and hiring candidates; reviewing and creating job descriptions; writing and posting job ads; and with the candidate selection process. 
• Conducts pre-screenings, coordinates the entire interview process, and prepares offer letters. 
• Ensures compliance with COBRA guidelines by preparing letters and other paperwork as directed; receives and records COBRA insurance premium payments.
• Coordinates new employee onboarding, including health insurance enrollments. 
• Conducts and documents exit interviews. 

• Unemployment claims
• Employment verification requests 
• Reference checks
• Performance evaluation & employee contract tracking
• Salary Surveys
• Coordination of staff training & internships
• Maintain employee health files
• Maintains personnel files in compliance with applicable legal requirements.

• Keeps employee records up to date by processing employee status changes in timely fashion.
• Assists CFO in maintaining a list of approved positions along with assigned salary grade levels.
• Maintains and develops HR policies as needed in conjunction with Administrative Services Manager.
• Handles routine employee questions, concerns, and consults with the ED, Finance Director, and supervisors to resolve issues and prevent escalation. 
• In coordination with the Management Team, reviews and develops employee engagement and retention programs to encourage a work culture that supports employees’ self-care, satisfaction, and general well-being. 
• Collaborates with the CFO and the Administrative Services Manager to ensure compliance with OSHA reporting requirements and Workers’ Compensation issues and audits. 
• Performs other HR-related duties as assigned.

QUALIFICATIONS

Education & Experience 

• Bachelor’s degree in business management, human resources, or relevant field required.
• Minimum of four years of experience in human resources and/or administrative management required.  
• Experience working in a primary care/FQHC environment preferred.
• Experience with benefits and compensation administration is strongly preferred.
• Familiarity with ADP Workforce Now is a plus.

 Other: 

• Pre-employment drug screening, TB test, required vaccinations per policy, background check and reference check. 

Skills & Performance Goals/Expectations: 

• Excellent Communicator and Team Player: Demonstrates exceptional verbal and written communication skills. Able to build strong, collaborative, and cooperative working relationships with board members, community members and co-workers. Must be able to maintain confidentiality with privileged information and foster a positive corporate culture. 
• Customer Service-orientated: Must have excellent customer service, interpersonal and organizational skills and possess a positive attitude and demeanor both in person and over the phone with all board members, staff, and visitors. Must be able to stay calm and problem-solve effectively when dealing with difficult interactions. 
• Computer and Tech Savvy: Demonstrates computer skills with accuracy and proficiency in data entry, Microsoft Suite, EHR systems, and keyboarding skills. 
• Flexible and Motivated: Confidently able to handle multiple tasks while remaining flexible enough to switch directions as needed and ensuring completion with minimal supervision. Must be able to learn rapidly, develop, absorb, and follow a wide range of business rules and workflows.
• Attention-to-Detail: Must have exceptional attention to detail and a strong sense of prioritization. 
• Quality Improvement/Mission Focused: Aligned with SCHC’s values to be collaborative, equitable, trustworthy, patient-centered, and adaptable. Demonstrates knowledge of the organization’s policies and procedures, strategic plan, and stays current on offered programs and services to best serve patients and community. Committed to quality improvement in all aspects of work performance.

WORKING CONDITIONS

Interacts with patients, staff and visitors including frequent interruptions. The general work environment is clean with a moderate temperature and noise level. Employee will be required to use a computer and other office equipment and participate in communication through typing, reading, writing and telephones, etc.