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About the Department
Dependent upon classification level, (Staff Trainer I) under immediate supervision, (Staff Trainer II) under general direction, plans, analyzes, develops, conducts and evaluates induction and in-service training programs; plans, organizes and monitors the work of program trainees; consults with departmental staff on training needs; develops and conducts specialized training as requested by division managers, and performs other duties as assigned.
The Staff Trainer I/II classification series requires in-depth knowledge of public assistance programs in addition to the ability to perform all of the functions associated with supervising a unit of trainees.
The Staff Trainer I is the entry and first working level of the Staff Trainer classification series. Employees in this classification initially work under immediate supervision or perform the least complex assignments. As skill and expertise are developed, employees are expected to work with greater independence performing the broader range of duties in order to promote to the journey level classification under the county's flexible staffing policy. Employees at this level should possess significant knowledge of department specific programs in addition to supervisory skills.
The Staff Trainer I differs from the Eligibility Supervisor in that the former researches and assists in the development and presentation of training of staff.
The Staff Trainer II classification is the full journey level classification in the Staff Trainer series. Incumbents at this level function, and are responsible to, independently coordinate, develop and present training for one or more public assistance programs and possess full supervisory skills. Staff Trainer II is distinguished from the Staff Trainer I in that the former performs the full range of duties and has demonstrated the minimum standards of the higher level classification.
The Staff Trainer II is distinguished from the Supervising Staff Trainer in that the latter is responsible to supervise and/or coordinate all internal and external training, and the trainers.
The Staff Trainer classification series is distinguished from the Management Analyst classification series in that the former is responsible for conducting analysis, evaluation and interpretation of policies, procedures and regulations to the extent necessary to develop effective training, ensure transfer of learning and provide input to county management and state agencies as required; while the latter manages and provides administrative analytical staff support services for a major program or function; performs a wide variety of analytical and administrative duties of moderate to high scope and complexity; may supervise support, technical, professional and Management Analyst staff.
Position Duties
Dependent upon the classification level, the incumbent may perform the following duties, typically:
Staff Trainer I assists with or learns to, and Staff Trainer II performs the full range:
Staff Trainer I assists with or learns to, and Staff Trainer II performs the full range:
- Plan, develop and conduct training programs for departmental staff related to public assistance programs, policies and procedures; coordinates and participates in sexual harassment, cultural diversity and civil rights training.
- Meet and collaborate with division managers and subject matter experts as needed, to identify specialized training needs for staff and develops new or revised training programs to meet those needs.Research and incorporate new information, procedures and training techniques to improve training effectiveness; determine objectives and develops curriculum, lesson plans and training materials.
- In coordination with departmental Management Analysts, analyze operations, trends, outcomes, processes and systems to determine and respond to changes required in policies and procedures; assist in or develops practical implementation strategies in preparation of training, and make recommendations for administrative policies and procedures.
- Perform basic and routine or difficult and complex research and analysis from a variety of relevant subject matter resources and confers with subject matter experts with relevant knowledge to establish a subject specific foundation for training.
- Plan, assign, sets expectations; monitor, mentor, evaluate and supervise a unit of newly hired entry level trainees during the training induction period.
- Provide technical expertise to staff and management.
- Evaluate the effectiveness of training programs utilizing feedback received from trainees, staff, program managers and supervisors.
- Coordinate logistics associated with training classes; maintain records on training activities; prepare reports and correspondence.
In addition to the above, the Level II classification: - Represent the agency and the unit on various state, regional and county task forces and committees and provides input on changing regulations, policies and procedures.
Knowledge, Skills and Abilities:
(Staff Trainer II) Thorough knowledge of / (Staff Trainer I) Working Knowledge of:
(Staff Trainer II) Thorough knowledge of / (Staff Trainer I) Working Knowledge of:
- Functions of one or more public assistance programs, policies, regulations and laws governing eligibility determination and criteria.
(Both classification levels) Working knowledge of:
- Computer systems used by public assistance programs and the computer systems used throughout the Agency.
- Principles and practices of leadership, personnel management and supervision.
- Provisions of the rules, regulations and laws pertaining to confidentiality as they relate to public assistance and public assistance agencies.
- Multicultural and diversity issues and related training to address these issues.
(Staff Trainer II) Working knowledge / (Staff Trainer I) Some knowledge of:
- Principles and techniques of curriculum development and employee training, teaching methods and aids, and the nature of the adult learning process.
Skill and Ability to:
(Staff Trainer I) Learn to/assist in, (Staff Trainer II) perform at the full journey level the following:
(Staff Trainer I) Learn to/assist in, (Staff Trainer II) perform at the full journey level the following:
- Design, develop, facilitate and evaluate specialized in-service trainings, engage trainee involvement in the learning process and effect successful transfer of learning to the job.
- Prepare lesson plans, manuals, handbooks and other training materials.
- Analyze, interpret, explain and apply complex regulations, procedures and laws to departmental expectations of client interactions.
- Supervise a unit of trainees and address/resolve personnel issues and/or problems.
- Demonstrate active listening skills, communicate ideas and information effectively both orally and in writing, and make presentations before large groups.
- Establish and maintain effective working relationships with subordinates, management, committees, vendors and representatives of other groups and organizations during the course of work.
- Operate a personal computer to include utilizing standard business software and a broad range of specialized computer software specific to public assistance programs utilized throughout the Agency.
- Plan, organize and coordinate staff training activities and schedules.
- Analyze training needs and develop effective programs to accommodate these needs.
PHYSICAL REQUIREMENTS
The physical and sensory abilities required for this classification include:
The physical and sensory abilities required for this classification include:
- Strength and ability to lift up to 20 pounds to transport training equipment and materials to the training site.
Minimum Qualifications
The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically:
Staff Trainer I:
Three years of experience as an Eligibility Worker, Employment and Training Worker, or Social Worker with at least one year of supervisory experience.
Staff Trainer I:
Three years of experience as an Eligibility Worker, Employment and Training Worker, or Social Worker with at least one year of supervisory experience.
OR
OPTION II
OPTION II
One year of experience developing and conducting staff development training programs
AND
One year of experience as an Eligibility Supervisor, Employment and Training Supervisor, or Social Work Supervisor performing the full range of supervisory duties including training subordinate staff.
OR
OPTION III
OPTION III
Any combination of education and experience in a social services environment that demonstrates Social Services program knowledge, supervision and training expertise.
Staff Trainer II:
One year of full-time experience performing duties comparable to the Staff Trainer I or as a staff trainer in a California County Social Services Department, which would include training subordinate staff.
Staff Trainer II:
One year of full-time experience performing duties comparable to the Staff Trainer I or as a staff trainer in a California County Social Services Department, which would include training subordinate staff.
OR
OPTION II
OPTION II
A combination of education and experience in a social services environment that substantially demonstrates the possession of the knowledge, skills and abilities outlined above for the Staff Trainer II, plus two years of supervisory experience.
Other Qualifications
- The ability to speak, read, and write Spanish in addition to English would be an asset in this position but is not required. Bilingual Desirable: English/Spanish bilingual skills are desirable for this position, but not required as a condition of employment.
- Employees who drive on County business to carry out job-related duties must possess a valid CA Driver License for the class vehicle driven.
- The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
- Monterey County, like all employers, is required to verify an employee's right to work in the United States. Accordingly, on the first day of employment, employees must have and show those documents that verify their legal right to work in the United States. Examples of accepted documentation are a U.S. Passport or Alien Registration Card, or a driver's license and Social Security Card, or a driver's license and U.S. Birth Certificate.
- Additionally, our agency requires a valid social security card in order to process employee paychecks. Accordingly, on the first day of employment, employees must have and show this document.
- Government agencies accessing US government information, which includes federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent with the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification, and local law enforcement checks. Applicable agencies must conduct an investigation during the time of hire and ensure an investigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
VETERANS PREFERENCE
If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application.
If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application.
EXAMINATION INFORMATION
TRAINING & EXPERIENCE EXAMINATION – WEIGHTED 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.
MSS is accepting applications on a continuous basis. Qualifying candidates will be notified via email with instructions for completing the examination within 30 days of the date of application.
ELIGIBLE LIST INFORMATION
A departmental open eligible list will be established for the county of Monterey. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
RETEST PERIOD
Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.
SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at [email protected] or 916-909-3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
APPLICATION DOCUMENTS
If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
GENERAL INFORMATION
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.
EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
ABOUT MONTEREY COUNTY
Located on California's picturesque Pacific Coast, the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and a bountiful valley. With a population exceeding 400,000, the County is proud of its vibrant citizenry, great traditions, educational opportunities, and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur Coast, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals, and Pebble Beach - possibly the world's most famous golf course, it's easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice.
In addition to a thriving tourist trade, Monterey County's economy is largely based on a vigorous agricultural industry. Known as the 'salad bowl of the nation' the Salinas Valley provides fresh vegetables and salad greens to the entire country. California's 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay, the Middlebury Institute of International Studies, the Defense Language Institute (DLI), Presidio of Monterey, and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents.
ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENT
Monterey County Department of Social Services is seeking enthusiastic applicants, who genuinely care about the community and its members, to join its team. Monterey County Department of Social Services administers over seventy programs that daily serve an estimated 200, 000 residents of Monterey County. Department programs include Community Benefits (Public Assistance Eligibility), Family and Children’s Services (Child Welfare Services), Aging and Adult Services (Adult Protective Services, IHSS, and Area Agency on Aging), CalWORKs Employment Services, Military and Veterans Affairs, and Community Action Partnership. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families, veterans, vulnerable children and adults, and disabled individuals. Monterey County Department of Social Services welcomes, values, and encourages diverse voices, opinions, perspectives, and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 850 dedicated members serving Monterey County residents.
Monterey County is an Equal Opportunity Employer – Minorities, veterans, and persons with disabilities are strongly encouraged to apply.
Employee Benefits Summary, Unit F:
https://www.countyofmonterey.gov/home/showdocument?id=107956&t=637753515566757007 Jetzt bewerben
