Hybrid Program Assistant (Casual Hire) bei University of Hawaii, HI

About the Department

• Serve as the program assistant, directly supervised by the Pahihi Program counselor. The Pahihi Program supports all incoming students to Kapiolani Community College who are not entering directly from high school
• Provides staff support in the following field of assignment or subject matter areas:
  individual academic advising; unofficial transcript evaluation and assessment of remaining requirements; intensive student outreach and support; data collection, interpretation, and analysis
• Monitors student progress through the admissions and enrollment cycles, from onset to completion; coordinates and initiates expediting actions
• Develops, prepares and presents to management, other personnel and public written and oral reports, and recommendations related to outreach, marketing messages, and changes in program deliverables to best meet student needs
• Develops or improves procedures, e.g., outreach campaigns to admitted students, makes recommendations, e.g., website improvements or new marketing ideas, conducts inspections, e.g., analysis of mail merge marketing data (via YAMM or similar program)
• Develops complex or special nonrecurring reports to determine trends, inferences, and projections for the Pahihi Program
• Responsible for specific segments of marketing and outreach to admitted students
• Advises supervisor of the progress of projects. e.g., marketing and outreach to admitted students, anticipated problems, e.g., enrollment trends
• Recommends changes, e.g., supporting returning adult students through the entire pathway of pre-admission through matriculation to program policies and standard operating procedures to improve operations to achieve the most efficient and economical
  service as it relates to increasing enrollment;
• Receives training relative to academic advising, campus policies/procedures, and
  marketing programs;
• Develops and/or directs and/or coordinates and/or participates in the administration of programs and associated activities in specialized areas of responsibility, i.e., supporting returning adult students with direct services;
• Supervise student employees as needed;
• Other duties as assigned.

• Possession of a baccalaureate degree in Business, Social Sciences, Education, or related field and 3 years of progressively responsible professional experience in business or academic advising.
• Demonstrated ability to operate a personal computer and apply word processing software.
• Considerable working knowledge of principles, practices and techniques in the field of academic advising and marketing, as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
• Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with general admissions, selective admissions programs, FERPA, and academic advising.
• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  
• For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
• Any equivalent combination of education and/or professional work experience which
  provides the required education, knowledge, skills and abilities as indicated.
  

• Professional experience with responsibilities for supporting returning adult students through academic advising and marketing; or equivalent education/training or experience.
• 2 years part-time work experience in supporting a special population of students with academic advising and marketing.
• Experience with the study of languages and cultures
• Demonstrated ability to use graphic design software (such as Canva or Adobe Illustrator) to create marketing materials.
• Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED (Read the "To Apply" section carefully)

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following:

1. Cover letter;

2. Resume;

3. The names and contact information (telephone number and email addresses) of at least three professional references; and

4. Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant; and/or

• Academic record/grade summaries will NOT be accepted 

• Diplomas and copies will NOT be accepted

5. Relevant certification or master recognition award/letter applicable to certain position minimum qualification requirements.

Incomplete applications will NOT be accepted.

NOTE:  

• The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered.  All requested documents/information become the property of Kapi‘olani Community College and will not be returned.

• Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.).

• Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date.

• If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries: Kapiolani Community College Human Resources Department, [email protected] or (808) 734-9573

Position Duties

The University of Hawai‘i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status.  For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai‘i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

Accommodation Request: The University of Hawai‘i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: 

https://www.hawaii.edu/offices/eeo/accommodation-request/