Hybrid Court Training Specialist bei City of Flagstaff, AZ

About the Department

Are you someone who is ready to make a difference within their local community?  If so, the City of Flagstaff is seeking a qualified Court Training Specialist to join our team! 

As the City’s newest Court Training Specialist, you will actively support and uphold the City’s stated mission and values. The Court Training Specialist is responsible for coordinating and delivering training programs for all courts within Coconino County. This includes orientation for new employees, ongoing training on court automation systems, business practices, and core competencies. The position ensures compliance with Arizona Supreme Court training requirements, develops training materials, and provides both in-person and virtual support across various court sites. The role requires strong communication skills, attention to detail, and a solid understanding of court operations and technology. By applying to this position, you are opening yourself to the opportunity to work in a critical division program and make a significant impact on our employees and the community we serve.

Position Duties

• Provides excellent customer service to both internal and external customers.
• Provide support to the courts in the correct and appropriate use of court automation systems.
• Identify and coordinate externally available training classes.
• Develop and present internal training programs for various information systems and applications utilized by the Courts in Coconino County.
• Organize, plan and present training programs for various business practices utilized by the Courts in Coconino County.
• Provide orientation training for new employees in basic desktop automation tools used by the Courts in Coconino County.
• Provide, monitor, modify and evaluate on-site training to ensure operational effectiveness at the Courts in Coconino County in both business practices and automation systems.
• Travel (minimal) to remote court sites in Coconino County to train users, assist in problem resolution and facilitate automation implementation.
• Review and verify accuracy of data entry and user application procedures.
• Assists management to develop and maintain operational procedures that will guide and assist courts in using court automation software.  Tests these procedures against existing software and enhancements to that software.
• Assists management in activities to determine court operational and functional requirements for statewide court automation efforts, including prioritization of enhancement recommendations.
• Assists management in preparation of automation and business practice training plans for court employees.
• Participates on committees with external agencies and represents the courts on training and compliance initiatives.
• Serves as the County Training Coordinator, including tracking and reporting compliance of annual training requirements of all court employees in Coconino County.
• Other duties as assigned.

Minimum Qualifications

MINIMUM REQUIREMENTS

• Two years of college level coursework in Criminal Justice, Education, Business, Public Administration, or related field.  
• Two years of court experience, or leading and facilitating group training/education. 
• Any combination of education, experience, and training equivalent to the above Minimum Requirements. 

DESIRED EXPERIENCE AND TRAINING

• Bachelor’s Degree in Criminal Justice, Education, Business, Public Administration, or related field.
• Comprehensive knowledge of the court system and rules and regulations pertaining to the court. 
• Experience in the Arizona court system with experience in developing court procedures, integrating court operations with court management software and technical support or automation training.

OTHER REQUIREMENTS

• Must possess, or obtain upon employment, a valid Arizona driver’s license.
• Regular attendance is an essential function of this job to ensure continuity.
• Ability to travel minimally to courts and training sites within Arizona. 
• Ability to communicate orally and prepare written materials using a computer terminal and keyboard.
• Must pass background and criminal history check.

Other Qualifications