Hybrid Customer Engagement Specialist bei Ridgeline Roofing & Restoration
Ridgeline Roofing & Restoration · Odenville, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Odenville
Description
Customer Engagement Specialist – Ridgeline Roofing & Restoration
“Delivering marketing excellence – one appointment at a time.”
Ridgeline Roofing & Restoration is a leader in the roofing industry, dedicated to providing high-quality roof replacements, repairs, and exceptional customer service. We are experiencing rapid growth and are seeking a Marketing Administrator to join our team. This role is ideal for a motivated, detail-oriented professional who can manage multiple priorities, communicate effectively, and support our marketing and sales initiatives.
Responsibilities:
- Support the sales team by coordinating marketing campaigns and scheduling qualified appointments.
- Manage and respond to incoming digital inquiries through social media, email, and web forms in a timely, professional manner.
- Convert leads into confirmed appointments through effective communication and follow-up.
- Maintain consistent, professional communication with clients and team members.
- Ensure smooth day-to-day operations across locations, adapting quickly to a fast-paced work environment.
- Maintain accurate records, track performance metrics, and provide reporting as needed.
- Qualifications:
- Strong written and verbal communication skills.
- Proficient in social media platforms such as Facebook, Instagram, and TikTok.
- Comfortable managing inbound inquiries and appointment scheduling.
- Highly organized with strong attention to detail.
- Coachable, adaptable, and eager to learn.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Compensation & Benefits:
- Compensation will be discussed during the interview process and is based on experience and performance expectations.
- Work schedule: 11 AM – 7 PM (Sun–Thurs or Tues–Sat)
- Opportunities for professional growth and advancement within the company.
- Supportive, team-oriented work environment.
- Company culture that values integrity, accountability, and collaboration.
Join Our Team!
If you are ready to contribute to a growing organization and play a vital role in driving marketing success, we encourage you to apply today.