Hybrid Food Service Worker - Popeyes bei Army & Air Force Exchange Service
Army & Air Force Exchange Service · Fort Riley, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Fort Riley
Job Description
AVAILABILITY REQUIREMENT: MON-SUN 1000-2000
As a Food Service Worker at Popeye’s, you’ll be a part of a community that thrives on service- to each other, customers, and the community. The environment at Popeye’s reminds associates that how they work is just as important as achieving goals. You’ll learn about the company’s rich cultural heritage and learn how to make the New Orleans fried chicken that made Popeye’s famous.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Food Service Worker- Popeye’s at the Exchange?
· Greet every customer with eye contact and smile in your authentic way
· Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
· Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
· Ensure customers have an extraordinary experience while shopping
· Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
· Able to lift up to 45 pounds (occasional lifting over 50 pounds)
· Able to learn and adapt to current technology needs
· Able to think quickly on the spot to answer customer questions
· Able to take initiative
· Able to share brand knowledge
Additional Qualifications/Requirements
· Excellent attention to detail
· Willing to cross-train and work in other areas of the store, as needed
· Must possess a welcoming and helpful attitude toward customers and other team members
· Excellent communication skills
· Basic computer skills
· Fast food experience preferred
Employment Category
Job Tier
Job Qualifications
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Supervisor
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Exchange Location
Major Duties
May prepare and wrap sandwiches. May wash, pare, and cut vegetables and fruits. May make and serve fountain items such as banana splits, sundaes, milk shakes, soda, etc. May be required to decorate ice cream party favors using standard decorating patterns.
May prepare pizza to order by adding sauce, cheeses, meats, etc., to a purchased crust or select a frozen pizza and cook in an oven, e.g., pizza, microwave, or conventional. May place prepared foods, i.e., French fries, onion rings, etc., in a deep-fat fryer. Sets up glasses, silverware, butter, condiments, salads, bread, and cold beverages, as required.
In a mobile unit kitchen or other central kitchen facility, may operate a microwave or conventional oven for the purpose of heating simple food items as precooked roast beef, preformed hamburger patties, burritos, sausages, etc. Determines readiness by means of a timing device or by visual inspection and removes when done.
At a food activity that is a portable/stationary snack stand (flight line or theater snack stand), mobile pushcart, with either a steam counter or cold storage capacity, performs the following: Serves hot dogs, ice cream, pizza, popcorn, prewrapped sandwiches, beverages, snack items with related condiments or complimentary foods. Stocks appropriate food supplies prior to selling period and replenishes food and beverage items, as required.
Ensures that food and beverage items are properly heated or cooled, as appropriate. Maintains required documentation; checks returned inventory; and prepares daily cash report, and other related documentation.
Participates, along with supervisors/management staff, in the establishment and achievement of service and sales goals for the food facility. Assists in ensuring optimum stock availability by taking periodic stock counts, advising management staff of slow-moving, out-of-stock, defective, and damaged merchandise. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience.
Collects money, rings sales on cash register, and makes change. Maintains required level of sanitation and cleanliness of work area. Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty. Performs other related duties as assigned.