Position Description
This PRN IT position supports the TTUHSC SON Combest clinics and programs with IT needs. Duties consist of identifying, diagnosing, and resolving technology issues for users of computer software and hardware. Able to provide technology support in a call center environment and communicate clear solutions to end-users.
Optional Attachments
Professional/Personal Reference, Recommendation/Referral, Other Documents Supporting Qualifications
Travel Required
Up to 25%
Pay Grade Maximum
Salary commensurate with related education, experience and/or skills.
Major/Essential Functions
- Troubleshoots and installs hardware and software on existing and new systems. Provides technical support for new and existing systems including desktops, laptops, printers, mobile devices, and miscellaneous equipment needs.
- Oversees necessary equipment and supplies are in good working order (computer hardware and software designated for use by this position).
- Collaborates on IT Projects related to office expansion, building construction, infrastructure upgrades, network topology as identified.
- Participates in regular meetings with technology staff to insure proper integration of processes and procedures regarding institutional and departmental IT projects as identified.
- Assists in solving network associated access issues encountered by employees.
- Complete required institutional and departmental trainings assigned.
Grant Funded?
No
Pay Grade Minimum
Salary commensurate with related education, experience and/or skills.
Pay Basis
Hourly
Schedule Details
PRN HRS contingent to availability
Work Location
Lubbock
Preferred Qualifications
- Attained the A+ certification.
- Detailed understanding of workstation, laptop, and other device setups.
- Experience assisting and identifying varied levels of computer issues.
Department
SON Combest Center Lbk
Required Attachments
Resume / CV
Job Type
Part Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at
https://app4.ttuhsc.edu/payplan.
Occasional Duties
Perform others duties as assigned.
Shift
Day
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed.
Does this position work in a research laboratory?
No
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at
https://www.ttuhsc.edu/compliance/clery-report.aspx.
Introduction
Nationally recognized as a
Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent
benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive?
Join us as we change the future of health care.About TTUHSC
Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.
Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our
values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.
Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and
benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:
- Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
- Paid Time Off – Including holidays, vacation, sick leave and more
- Retirement Plans
- Wellness Programs
- Certified Mother-Friendly Workplace
Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.