SUMMARY DESCRIPTION

We are seeking a detail-oriented and professional temporary, part-time Medical Billing Specialist to support our billing department. This role focuses on self-pay collections and refund processing. The ideal candidate will have excellent phone etiquette and prior experience in collections.

RESPONSIBILITIES

• Manage self-pay collections for ENT patients
• Prepare self-pay refund requests for approval
• Communicate effectively with patients regarding outstanding balances
• Maintain accurate records and follow up on collection activities
• All other duties as assigned.

QUALIFICATIONS

• High school graduate.
• Minimum one year of experience in a medical billing office or related education.
• Knowledge of ICD-10, CPT coding, and Medical Terminology is preferred.
• Knowledge of basic insurance guidelines.
• Ability to organize and prioritize tasks effectively.
• Experience with a practice management system, preferably Allscripts and knowledge of electronic medical records.
• Must maintain an open line of communication with the Director of Revenue Cycle Management and their co-workers.
• Strong phone communication skills
• Previous experience in medical collections preferred
• Ability to work independently and handle sensitive financial information
• Morning availability preferred

ENVIRONMENTAL/WORKING CONDITIONS

• Medical office setting.
• Well-lit and well-ventilated adequate space.
• Some exposure to communicable diseases and other conditions common to a clinical environment.

PHYSICAL/MENTAL DEMANDS

• Requires sitting for extensive periods of time. 
• Must be able to view a computer screen for an extended period.
• Light lifting required up to 15 lbs.
• Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier, and such other equipment, as necessary.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.   This document is not intended to be an exhaustive list of all responsibilities, skills and working conditions for the persons so classified.  An employee may be assigned or requested to perform other related duties.