Hybrid BMW Product Expert bei BMW of Allentown

BMW of Allentown is looking to hire a sales team member. Either in the traditional automotive sales person role (commission), or in a product presenter role (salary plus bonus). 

Our Product Experts, provide a pressure-free ownership experience. One that helps guests better understand the operation, benefits and value of BMW innovations and engineering advantages. This higher degree of understanding will help guests better appreciate their vehicles, which in turn create a stronger emotional connection to the brand. This role will :

• Assesses customer knowledge and priorities to personalize the ownership experience.
• Explains and demonstrates vehicle features and technologies, focusing on customer comfort level and retention.
• Acquires and maintains total product knowledge on all vehicles and understands competitors' vehicle features and benefits.
• Keeps abreast of new products, features, accessories, etc., and their benefits to clients.
• Follows up with customers within one to two weeks after delivery to answer questions or conduct additional clinics to teach other feature operations.
• Directs customers to additional information resources.
• Delivers a delightful ownership experience.

Requirements:

• You must be tech savvy
• Previous auto sales experience is a plus ; A candidate with highline auto sales expereince is desirable. 
• Hospitality, technical customer support, and/or consumer electronic experience a plus.
• Must be patient and able to communicate in non-technical terms with clients who have very little technical knowledge.
• Comfort in interacting with clients via phone and in person.
• Excellent verbal and written communication skills; specifically when communicating by email.
• 1 year in upscale, retail, or customer- centric environment preferred if no prior automotive experience
• Absolute passion about all things BMW; promote high quality brand image.
• Ability to multi task
• When applicable , BMW training must be successfully completed

BMW of Allentown is a member of The Sloane Automotive Group. We provide the training that you need to succeed!

BMW of Allentown is open Monday through Saturday; closed on Sundays.