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Hybrid BizOps Generalist bei HDS

HDS · Palo Alto, Vereinigte Staaten Von Amerika · Hybrid

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We are seeking entry/intermediate-level business-side up-and-comers to join our team to build the next generation of ecommerce. This is a rare opportunity to get in on the ground floor with a soon-to-be large-scale startup, learn about all aspects of the business, and help as we lay down the foundational elements of a performance culture.

About Us 

HDS offers consumers a single online store to shop for fresh groceries and general merchandise from the world's leading retail brands. In HDS fulfillment centers, multi-retailer orders are assembled as one lot, packaged in reusable totes, and delivered at no cost to customers via friendly HDS couriers, offering retail-level customer service, right at their doorstep.   

Our patented robotic fulfillment center, RoboFS, dramatically cuts fulfillment costs, and our retailer-friendly eCommerce platform turbocharges retailer supply chains, allowing them to add a revenue stream, while controlling and extending brand awareness on an all-category service platform. As a result, HDS will be able to offer a wider selection than currently available from any one mass merchant, along with a free, same-day delivery experience.   

What you will do at HDS 

BizOps at HDS is a one-stop-shop for employee support. BizOps will either take care of an employee request (e.g. for level one IT support or a basic benefits question) or connect the employee with the best resource. A BizOps Specialist will spearhead a number of varied initiatives (across numerous functional areas) to support HDS employees. Sample tasks/responsibilities might include:

  • Purchasing support & process management
  • Vendor selection & management 
  • Help with lease agreements
  • Travel support & management 
  • Legal support & process management 
  • On-boarding/off-boarding
  • Recruiting support
  • Owning employee experience 
    • Distributed workforce management 
    • Payroll
    • Equity 
    • Etc.
  • Tackling a never-ending list of random projects (we are a startup after all).

Experience

We would like to bring someone on board who is...

    • A business-side operations generalist with  experience in areas such as administrative services, legal, human resources, recruiting, finance
    • Product savvy with proven experience rolling out and managing key company programs and systems
    • Has start-up experience and an understanding of nuances for what does/doesn't work for young/growing companies
    • Has a strategic, data-driven approach to work
    • Able to turn ambiguity and shifting company needs into a coherent and well run plan (with the right balance of process, rigor, innovation and fun)

Why work here? The big stuff 

  • Founding team: Be a part of a smart founding team setting the standards and solving the big problems, with the special stock grants that this entails.  
  • Autonomy, mastery, purpose: We provide a clear mission so that you can self-direct your work, exceptional challenges to hone your skills, and an opportunity to be a part of a vital retail service that saves people time and radically ups their quality of life. 
  • Well-funded: HDS is well-funded and can offer above market comp, depending on desire for equity. 

And the usual stuff is carefully planned too 

  • Top tier perks: 100% paid-for benefits, including medical, dental, and vision, plus a tax-advantaged monthly allowance toward personal enrichment benefits of your choice.  
  • Flexibility: Have the freedom to work wherever. You will not be required to be in the office more than two days per week. 
  • Empowered:  We will provide you the most advanced equipment and administrative services to support your productivity and remove hassles for you. 

Let’s start a conversation 

If you are interested in hearing more, please submit your information below, or email Norm at [email protected] with any questions. There’s no "resume black hole” here — we respond to each and every inquiry.  

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