Hybrid Operations Manager, Gray Wolf Inn and Suites bei Delaware North

Overview:

Delaware North Parks and Resorts is hiring a full-time Operations Manager to join our team at Gray Wolf Inn and Suites in West Yellowstone, Montana. As an Operations Manager, you will be responsible for directing and coordinating all aspects of the front desk, housekeeping, and maintenance operations. Working at our exciting location will ensure you never have a dull day on the job. If you're looking for a role where collaboration and hard work are rewarded, apply now. 

Additional Details:

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Unit Description:

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer housing in apartments in West Yellowstone.

Responsibilities:

• Assist in establishing and implementing objectives, plans, and policies, and financial goals for front desk, housekeeping, and maintenance operations
• Schedule, directly supervise, and train front desk, housekeeping, and maintenance team members, ensuring company policies and procedures are followed
• Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, employment, and EEO
• Research and develop new policies, procedures, and control policies that elevate service standards
• Handle guest relations and monitor adherence to quality assurance standards
• Abilty to drive company vehicles as required

Qualifications:

• Minimum of 2-5 years of supervisory experience in a customer service environment
• Inventory management, front desk, housekeeping, or reservation experience is beneficial
• Ability to lead, problem solve, and operate in a fast-paced environment
• Must possess a valid driver's license
• No degree required

Physical Requirements:

• Frequent standing, sitting, bending, lifting, walking, occasionally climbing step ladders, pushing carts, and sitting at computer

Jetzt bewerben