Hybrid Rental Area Manager bei Campbell Companies

Description

The Rental Area Manager oversees the day-to-day operations of multiple rental locations throughout the Southern Utah region. This role ensures operational excellence by driving safety compliance, maximizing productivity, developing team capabilities, and fostering a culture of leadership and accountability. The ideal candidate is a hands-on leader with a passion for team development, operational efficiency, and customer satisfaction.

Key Responsibilities:

Safety & Compliance:

• Champion a safety-first culture by enforcing company safety policies.
• Conduct regular safety audits, inspections, and incident reviews.
• Lead safety training initiatives and ensure all team members are properly certified and trained.

Operational Excellence:

• Monitor and improve KPIs related to fleet utilization, turnaround time, and service quality.
• Ensure consistent execution of rental processes, inventory control, and equipment readiness.
• Identify and implement process improvements to increase efficiency and reduce downtime.

Leadership & Team Development:

• Lead, coach, and mentor rental staff.
• Conduct regular performance reviews and provide actionable feedback.
• Promote a positive work environment that encourages teamwork, accountability, and continuous improvement.

Training & Onboarding:

• Deliver training programs for new hires and ongoing employee development.
• Ensure all team members are cross-trained and equipped to handle multiple responsibilities.
• Track training completion and maintain compliance with company standards.

Customer Service & Relationship Management:

• Ensure high levels of customer satisfaction through timely service and clear communication.
• Resolve escalated customer issues and support local teams in building strong client relationships.
• Collaborate with sales and service teams to align operational support with customer needs.

Required Qualifications:

• 5+ years of experience in rental and service operations.
• 2+ years of leadership experience managing multi-site teams.
• Strong understanding of safety regulations and operational best practices.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with computers, 
• Valid driver’s license and clean driving record.
• Ability to travel within assigned territory.

Preferred Qualifications:

• Proven experience in the equipment rental, service, and construction industry, with a strong understanding of operational workflows, customer service standards, and safety compliance.
• Familiarity with rental management systems, fleet tracking technologies, and maintenance scheduling.
• Ability to collaborate effectively with field teams, vendors, and clients to ensure timely delivery and service of equipment.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).