Hybrid Account Service Associate bei Prince George's County Government, MD
Prince George's County Government, MD · Cheverly, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Cheverly
About the Department

Come join our team!
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
We are Prince George’s Proud!
The Prince George’s County Department of Health is currently seeking qualified applicants to fill an Account Service Associate, (Account Clerk I/II) grade A09 position, in the Vital Records division.
About the Position
The incumbent will serve as an entry level cashier in the Vital Records Division of the Health Department. The work involves processing customer payments for orders placed in the Vital Records Division. The work involves preparing financial transmittal sheets for daily transactions, computer entry, maintaining internal logs and records, processing payments, performing routine clerical duties, and responding to general inquiries. The incumbent will assist with preparing, processing, and compiling account information for daily state transmission. Individuals working in this class must be familiar with accounting software in order to record, store and analyze information; post and document for correct entry, mathematical accuracy and proper codes; and may assist with responding to general inquiries from County agencies, contractors and the public.
About the Agency
The Prince George's County Health Department's (PGCHD) vision is that all Prince Georgians are their healthiest at every age and every stage. Their mission is to lead, engage, and empower our community to work collaboratively towards disease prevention, health equity, and total well-being. The PGCHD works to protect and support the public’s health through numerous services that range from restaurant inspections and disease tracking to care coordination and health promotion. The department is composed of four divisions: Behavioral Health Services, Environmental Health and Disease Control, Family Health Services, and Health and Wellness, supported by the Office of Administration, Office of Human Resources and the Office of the Health Officer. The mandate of the department has been, and will remain, broad. This plan emphasizes improving core functions and operations, including protecting the public from health threats, implementing strategies to support healthy living, and maintaining a focus on vulnerable populations, while developing efficient internal processes to support these activities.Position Duties
- Assists with processing payments via credit card, cash or check currency according to order form presented for processing.
- Make sure payments accurately reflect correct quantities on order forms and are billed for accurately input into system.
- Assists in coding, preparing, and classifying accounting forms and documents for entry into an automated system.
- Compiles, calculates, and reviews accounting records for accuracy and conformance with established procedures.
- Balances, resolves or reconciles discrepancies between payments, receipts, and/or accounts.
- Posts transactions in accounts, journals, and ledgers.
- Establishes customer accounts, collects and accounts for money, verifies and balances deposits and prepares bank deposits.
- Assists in receiving and disbursing money, preparing receipts, reconciling collections against receipts records, and/or making bank deposits/ transmittals.
- Provides information to the public in person and by telephone regarding appointments, fees, procedures, and any other pertinent information.
- Reviews day end reports for accuracy ensuring transmitted information is accurate for both transmitted reports.
- Assists in preparing routine summaries of financial and statistical data.
- Opens, sorts, and distributes incoming mail and routes copies of outgoing mail.
- Willing and cooperatively performs tasks and duties which may not be specifically listed on the class specification or position description, but which are within the general occupational category and responsibility level typically associated with the employee's class of work.
Minimum Qualifications
- High school diploma or G.E.D certificate with course work in bookkeeping and general commercial subject.
- Six (6) months of experience performing bookkeeping and related clerical work.
Any equivalent combination of relevant training, education and experience may also be considered.
EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Other Qualifications
Job Location: 3003 Hospital Drive, Cheverly MD 20785
Conditions of Employment: Upon selection, the candidate must:
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
- Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
- Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.