
Hybrid Associate Finance (Credit Control) bei ParentPay Group
ParentPay Group · Pune, Indien · Hybrid
- Junior
- Optionales Büro in Pune

Key Responsibilities
- Perform all credit control tasks for customers including, chasing customers by phone & email, ensuring customers meet contractual terms, proactive communication, while maintaining a high level of customer service.
- Work with internal and external customers to resolve queries by communicating over phone and email as well as using internal Customer Relationship Management tools.
- Escalating any accounts causing concern to the Credit Control Team Lead.
- Maintaining accurate records of activity on all accounts, to keep in line with audit requirements.
- Work with the Credit Control Team on the developing the credit control. process, to drive forward the effectiveness and efficiency of the credit control function.
- Reporting on the status of debt and overdue accounts.
- Working with the wider credit control team to develop debt collection processes.
- Other ad hoc tasks as required.
- Established background in Credit Control, preferably in a similar industry
Skills, Knowledge and Expertise
- Prior experience in a credit controller or accounting role
- Knowledge of Microsoft Business Central
- Excellent numeracy & analytical skills and attention to detail
- Good written and verbal communication skills
- Effective listener, understanding of customers’ needs and finding solutions for them
- Handling high volume debtor’s ledger methodically and ability to prioritise workload
- Able to work to deadlines with good time management skills
- Ability to work on their own initiative and as part of a team.
- Ability to develop strong relationships with customers
- Team player with the ability to share knowledge