Hybrid Showroom Sales Consultant bei SPS Companies, Inc.

Established in 1951, SPS Companies, Inc. is a wholesale distributor of products and services for residential and commercial plumbing, mechanical and industrial piping, heating, ventilation, air conditioning, refrigeration, and fire protection. We currently have seven plumbing locations in Minnesota, North Dakota, and Colorado, with SPS Kitchen and Bath Showrooms at our St. Louis Park, Mankato, and Bismarck locations. In addition to plumbing and heating, we also have a fire protection division and a roofing and sheet metal division. As an Employee Owned Company (ESOP), our employees have a vested interest in SPS and its success. This leads to greater motivation and productivity throughout the company, and is a great benefit to our employees.

Specific Duties Include:

• Provide thorough and friendly service to customers
• Identify customer needs, including project vision, size, and budget
• Develop knowledge of features and functionality of products, including price points, application, and availability 
• Follow through on commitments made to customers (quotes, existing sales orders, sales follow-up, etc.) 
• Answer phone calls and transfer callers to the appropriate staff person
• Generate new business through in-person meetings with builders, remodelers, designers, plumbers 
• Attend industry events and conferences
• Recognize different consumer types and adjust approach for optimal results
• Establish trusted advisor status with customer, becoming a resource for them and the company
• Support the professional image of the showroom by ensuring displays are clean and in working order, and pricing and binders are up to date
• Understand the nuances of competitor product offerings, their target audience, and their outreach strategies 
• Educate customers on the benefits of using a showroom vs. online or big box retailer.
• Perform other duties as assigned

Qualifications:

• Strong attention to detail
• Proficient with related computer systems and applications
• Able to attend industry events/conferences in the evening 
• Convey messages, ideas, and decisions through clear verbal and written communication
• Active listener – understand and identify customer needs
• Ability to build and maintain relationships with customers and within the company and industry 
• Able to problem solve, analyze information, and effectively coordinate projects to meet customer needs

Position Requirements:

• Strong communication and customer service skills
• Ability to manage time and prioritize work effectively
• Educational background in design (preferred, but not required)
• Sales experience (preferred, but not required)

This is a full-time position, with hours typically ranging 8:30 a.m. to 5 p.m. Full-time employees are eligible for medical, dental, life and AD&D insurance, long-term and short-term disability insurance, 401k, and ESOP shares. SPS Companies, Inc. is an Equal Opportunity Employer. We are a drug-free workplace, with pre-employment drug screening required. Employment is contingent upon successful completion of a background check