Hybrid Physical Therapy Front Desk Receptionist bei OrthoNY

OrthoNY has an opening for a Full Time Physical Therapy Representative (front desk) at our Albany office. This position accurately and efficiently collects and enters information needed from patients to facilitate processing and payment follow through for all services rendered.

40 hours per week: Monday & Wednesday: 10am-6:30pm, Tuesday & Thursday: 6:15am-2:45pm, Friday: 8:30am-5pm

Responsibilities:

• Greet patients promptly in a pleasant manner, obtain required information, documents and signatures from patients and enter into practice management system;
• Perform check-in process to notify clinical staff and provider patient is ready to be seen;
• Verify patients’ eligibility and co-pays for the providers they are assigned each day;
• Perform check-out process, collect patient payments, including co-pays and any past due balances; post any cash collected into practice management system and issue receipt to patient; schedule follow-up appointments and testing as provider directs;
• Obtain authorization for physical therapy benefits;
• Other responsibilities as assigned.

Qualifications:

• High school diploma required, College Degree preferred;
• 1-3 years customer service experience in a medical setting preferred;
• Advanced certification billing/coding a plus. 

Other Information:

• This position will be based in our Albany office and/or satellite location; ability to travel between OrthoNY offices may be required