Hybrid Patron Services Representative bei Seattle Children's Theatre

Position: Patron Services Representative

Department: Operations

Reports to: Associate Director of Operations

Classification: Part-time, Non-Exempt   

Grade: 20

Salary/Hour: $22.32/hour

Are you passionate about delivering unforgettable experiences and love the thrill of theatre? The Seattle Children's Theatre (SCT) is seeking a friendly and organized Patron Services Representative to support our front-of-house operations. You’ll play a key role in ensuring our young audiences and their families have a welcoming and memorable time, whether in our lobby, concessions, or gift shop.

About the Role: 

The Patron Services Representative will support and facilitate theatre operations, Concessions, and Gift Shop before, during, and immediately after performances. In addition, the Patron Services Representative will ensure the public spaces are safe and clean, promising a unique, welcoming and inclusive experience for SCT patrons.

Why SCT? 

Since 1975, SCT has been enchanting audiences with professional theatre and arts education, reaching over 4 million children in the Puget Sound region and beyond. We're not just about putting on shows; we're about shaping the future of theatre! We value diversity, inclusivity, and creativity in all we do. We're looking for someone who shares our vision and is excited to help us grow even further. We encourage you to explore our website to discover more about our mission, values, and the exciting work we do in bringing world-class theatre to young audiences. You can visit our website at sct.org!

What You’ll Be Doing: 

• Welcome & Support Patrons: Work alongside our Front of House Manager to manage public spaces, ensuring they’re safe, clean, and inviting.
• Gift Shop & Concessions: Lead sales operations, manage cash balances, and keep the areas looking great!
• Special Events & Parties: Help create magical birthday experiences by setting up, supporting families, and assisting with other events.
• House Management Support: Deliver pre- and post-show announcements, collaborate with our amazing volunteers, and complete performance reports.

Who We’re Looking For: 

If you have a year of customer service experience (especially in the arts), love engaging with the public, and thrive in a fast-paced environment, this role could be perfect for you! We’re looking for someone with strong communication and teamwork skills who’s comfortable working nights and weekends.

Why You’ll Love Working Here:

• A Creative Playground: SCT is a hub of creativity, where you’ll work alongside some of the most passionate and talented people in the industry.
• Make an Impact: Your work will directly influence the future of theatre for young audiences, making a difference in the lives of children, their families, and the artists who teach them.
• Be Part of Something Bigger:  Join us as we prepare to celebrate our 50th season and set the stage for the next 50 years of inspiring theatre.
• An Inclusive Culture:  We’re committed to diversity, equity, and inclusion in everything we do. We celebrate differences and believe they make us stronger. 

Perks of the Job:

Part-time perks include prorated vacation, sick time accrual, AFLAC insurance options, a 403(b) retirement plan, and more. Plus, you’ll enjoy discounted parking and ORCA public transport options.

Ready to make your mark at SCT? 

If you’re ready to take on a role that’s as exciting and dynamic as you are, we want to hear from you! Apply today and let’s make some theatre magic together. 

Data shows that women and BIPOC candidates more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. Our job descriptions are general overviews, not a mandatory, comprehensive list. If you meet some of the experience and desired qualifications, and you share SCT’s values and support our mission, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we are invested in building teams with a wide variety of backgrounds, identities, and experiences.