Hybrid IS Computer Operator bei Citi Trends

Department: 

Information Services 

Title: 

IS Computer Operator 

Reports to: 

IS Director, Technology 

FLSA Status: 

Non-Exempt 

Location:  

Corporate 

JOB SUMMARY: 

The Night Computer Operator is responsible for supporting the company's computer systems. These responsibilities include the accurate and timely batch processing of information on Citi Trends systems. This involves running of job streams and utilities, printing of reports, monitoring systems/backups, and supporting store computers/equipment. 

***THIS IS AN OVERNIGHT POSITION*** 

The Night Computer Operator will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization. 

DUTIES/RESPONSIBILITIES: 

• Ensure timely and efficient processing of production schedules on all computer systems 

• Accurately execute and document nightly processing tasks 

• Escalate processing issues in a timely manner 

• Print and distribute systems reports as required 

• Monitor backups during execution for completion 

• Execute prescribed corrective actions to ensure backups execute successfully 

• Escalate backup issues in a timely manner 

• Thoroughly document backups nightly 

• Monitor store polling and manually poll stores as required 

• Thoroughly document store polling in nightly reports 

• Escalate store polling issues in a timely manner 

• Coordinate with Store Help Desk associates at the start of each shift 

• Assist supporting stores by taking help desk calls 

• Log store help desk calls providing detailing information and troubleshoot steps 

• Performs other duties as may be assigned.  

REQUIRED SKILLS/ABILITIES: 

• The ideal candidate will demonstrate superior communication skills 

• The ability to learn new technology quickly and thoroughly 

• Possess problem solving skills 

• Self-motivated and able to work independently 

• Ability to document and record statistics with extreme attention to detail 

• Ability to work through roadblocks and bring about resolution 

• Experience working with iSeries (AS/400) environment highly desirable 

• Experience with UNIX, and WIN-Server operating systems a plus 

• Familiarity with MS Office, and Windows preferred 

• Ability to read and understand documents such as general correspondence, department reports and office procedures. Ability to speak effectively with vendors and employees of the company. 

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. 

EDUCATION/EXPERIENCE: 

• Associate's Degree in Information Technology or related field, 0-2 years related experience and/or training; or equivalent combination of education and experience preferred. 

PHYSICAL REQUIREMENTS: 

• While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly. 

• The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception. 

• The employee must be able to work effectively in a fast-paced environment. 

GENERAL INFORMATION: 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.