Hybrid Math Product Operation Specialist bei None

Key Responsibilities

1. Curriculum & Product Operations

• Coordinate cross-functional teams to support the rollout and iteration of math courses (K-8, Pre-Algebra, AMC, etc.).
• Assist in QA and version control of lesson materials, assessments, and supporting documents.

2. Data Monitoring & Reporting

• Track and analyze user learning data (e.g., trial conversion rates, student progress, retention).
• Provide operational insights to improve student placement accuracy and learning flow.
• Generate weekly and monthly reports for product and sales leadership.

3. User Experience Optimization

• Collaborate with sales teams to ensure consistent, high-quality user experiences.
• Monitor and resolve user-facing issues related to course logistics, level placement, or teacher matching.
• Support the execution of surveys, feedback collection, and NPS improvement initiatives.