Hybrid Women's Imaging Scheduler bei Radiology Associates of Tallahassee

Description

With over 60 years of service to the community as the premier imaging center in Tallahassee, we continue to grow and thrive. We are seeking superstars with a customer service mindset to join our team and share in our success.

We offer a fully paid training program that will give you the skills you need to work in medical scheduling. (Daily attendance is mandatory during the training period and important to your success in this position). 

Scheduler

Full-time (On-Site, Monday-Friday, 8am-5pm)

Tallahassee, FL

ESSENTIAL FUNCTIONS:

• Answers incoming telephone calls from patients and physician offices in a pleasant and professional manner, and schedules, coordinates and reschedules patient appointments. 
• Relays necessary messages to staff, screens calls as appropriate and provides accurate and helpful information regarding patient appointments and testing.
• Ability to work quickly, cheerfully and maintain voice quality during prolonged talking.
• Proficient language skills – must be able to be understood and to pronounce names.
• Must be able to maintain phone conversation while verifying and updating necessary information and records in the Radiology Information System. 
• Maintains and updates current information on technologist schedules ensuring that patients are scheduled properly and appointments are confirmed. 
• Maintains a trusting environment by always protecting patient and practice confidentiality.
• May also make outbound calls to schedule or confirm appointments or to request additional information from patients or providers with the same high level of customer service as inbound calls.
• Files patients orders and renames order in fax folder.
• Other duties as assigned by supervisor.

Requirements

EDUCATION: High school diploma or GED.

EXPERIENCE: 

One year work experience, preferably in a medical office setting. 

Knowledge of medical terminology desirable. 

Word processing and computer experience.

Radiology Associates/Women's Imaging Center is a smoke-free workplace and an EEO employer.