Hybrid Technology Technician II bei Martin County Schools

Martin County Schools currently has an opening for a Technology Technician II.  (Start Date:  As soon as possible.)  See the job description below for more information.

Exact hourly rate will be calculated based on verified years of related experience.

GRADE:  68

FLSA:  Non-Exempt

REPORTS TO:  Director of Technology

SUPERVISES:  None

TERMS OF EMPLOYMENT:  12 months

QUALIFICATIONS: 

• Graduation from a two-year college or technical school with a degree in a related field.
• Eighteen (18) months of relevant experience.
• OR an equivalent combination of education and experience.
• Experience in computer and peripheral troubleshooting.

NATURE OF WORK:  An individual in this class supports and maintains both administrative and instructional computers, software, and networks.  This work includes repair of all technology-related equipment.  Employee provides on-site assistance in classrooms, media centers, computer labs, and administrative offices.  Employee identifies problems and takes appropriate corrective action.  Employee installs and upgrades all technology-related equipment in network and stand-alone environments.  Typically, this employee will provide first response support from the system level for the maintenance and operation of computers, software, and networks at the building level.  Employee may have multiple sites to maintain.  Complex problems are referred to the Network Engineer.  This position is distinguished from the Technician I by its emphasis on building-level support and more specialized knowledge of computer hardware, software, and computer networks.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong knowledge of computers and related technologies.
• General knowledge of components of local area networks.
• Understanding of mechanical, electronic, and computer principles as applied to the repair and maintenance of computers and peripherals.
• Ability to communicate effectively with all levels of technology users.
• Ability to establish and maintain effective working relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is meant to be representative, not exhaustive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The employee is required to follow all Board of Education policies and procedures and to comply with instructions and/or directives from his/her supervisor(s).

1. Assists with the installation of hardware, software, and related peripherals, under the supervision of the Network Engineer.
2. Ensures the maintenance of all computers, software, and local area networks by monitoring performance.
3. Installs upgrades to hardware and software.
4. Makes recommendations to building-level staff regarding upgrades and replacement of technology-related equipment.
5. Reads and interprets schematics, wiring diagrams, and manuals.
6. Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment.
7. Attends classes and seminars to enhance knowledge of equipment and operating systems.
8. Performs other related duties as assigned by supervisor(s).

PHYSICAL AND COGNITIVE REQUIREMENTS:  The major physical and cognitive requirements listed below are applicable to the Technology Technician II job classification within Martin County Schools.  Work in this classification is considered light physical work requiring the exertion of up to 20 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects.

Data Conception:  Requires the ability to compare and/or judge the readily observable, functional, structural, or composite characteristics (whether similar to or divergent from obvious standards) of data, people or things.

Interpersonal Communication:  Requires the ability to speak and/or signal people to convey or exchange information (includes receiving instructions, assignments and/or directions from superiors.)

Language Ability:  Requires the ability to read a variety of correspondence, reports, handbooks, forms, lists, etc. and the ability to prepare correspondence, simple reports, forms, instructional materials, etc., using prescribed format.

Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables.

Verbal Aptitude:  Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in variety of technical or professional languages including education terminology.

Numerical Aptitude:  Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; and to apply the principles of descriptive statistics, statistical inference and statistical theory.

Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.

Motor Coordination:  Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment.

Manual Dexterity:  Requires the ability to handle a variety of items such as office equipment and hand tools. Must have minimal level of eye/hand/foot coordination.

Color Discrimination:  Requires the ability to differentiate between colors and shades of color.

Interpersonal Temperament:  Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with emergency situations.

Physical Communication:  Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear). Must be able to communicate via telephone.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works indoors. The noise level in the work environment is usually minimal. The work is performed in the schools and community.