Hybrid Express Service Advisor-Acura bei All Roads
All Roads · Ellicott City, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in Ellicott City
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit. We're looking for someone who is customer-focused, energetic, and knowledgeable in automotive services to act as the key liaison between our customers and technicians. You'll manage the repair process, set clear expectations, and ensure every customer receives first-class service. This role offers a base salary of $30,000 with commission opportunities, providing strong earning potential. Candidates must be 21 or older, hold a valid driver's license, and be insurable under our policy.
- Paid training
- Medical, dental, vision, disability and life insurance offerings
- 401k with company contribution
- Paid vacation and sick time
- Company paid holidays
- Tuition Reimbursement program
- Employee referral bonus program
- Maintain excellent customer service as set by dealership service manager
- Schedule appointments and generate estimates for customers
- Advise customers on the appropriate maintenance required to their vehicle based on manufacturer’s specifications
- Document repair and service orders in the correct fashion
- Be familiar with the latest industry trends and technical advancements and successfully apply them in daily activities
- Establish and maintain a strong and positive working relationship with customers to encourage customer retention and referral business
- Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
- All other duties as assigned
- High School Diploma or GED required
- Valid Driver’s License
- Must have excellent customer service skills
- Ability to multi-task, prioritize, and work efficiently
