Hybrid Team Leader bei Together for Mental Wellbeing

• Provide supervision, guidance, and support to staff to help them to carry out their roles effectively to deliver a safe, welcoming, and quality support service. 
• Manage staff team rotas, ensuring sufficient complement of staff and volunteers are on shift to meet service user need. 
• Support the Service Manager throughout recruitment processes, ensuring that the vacancies are recruited to with competent staff that share the values of the service. 
• Ensure that new starters are inducted fully, and that appropriate training, supervisions and appraisals take place within appropriate timescales. 

Delivering Support

• Support people experiencing mental distress in an empathic, professional manner. 
• Ensure that people using the service feel in control of their support. 
• Work alongside individuals to develop and review robust assessments, safety management plans and personalised recovery support plans. 
• Promote engagement within the community as a key factor in recovery and self-management. 
• Ensure that people stay safe, and risk is escalated appropriately to emergency and crisis services. 
• Ensure that safeguarding procedures are adhered to. 

Communication, Building & Maintaining Appropriate Relationships

• Maintain appropriate links with individuals’ mental health workers and other professionals and organisations involved in their care. 
• Be an expert navigator of local communities, continually building and sustaining relationships and partnerships with agencies and professionals, promoting the service. 
• Extend the range of community opportunities for these individuals by supporting community resources to improve accessibility and tackling mental health stigma. 

Information / Record Keeping & IT

• Work with IT equipment and systems to ensure accurate and timely recording of those using the service working within principles of GDPR. 
• Maintain and build upon good working knowledge of IT, and to take full advantage of opportunities to use IT to progress the services we offer. 
• Support the maintenance of a database of community resources, used by staff and people using the service to identify and access a range of opportunities to promote wellbeing and independence. 
• Support the Service Manager in delivery of monthly and quarterly performance and quality reports. 

Task Planning, Personal Development & Development of the Service

• Work within set targets and manage time effectively on own initiative and as part of a team. 
• Share knowledge, skills, and experience within the team, while observing confidentiality, and participate in team meetings and reflective practice groups. 
• Make a positive contribution to and work constructively within the team, including developing your own abilities to enhance team performance. 

Other

• Promote, monitor, and maintain health and safety and security in the workplace. 
• Work in a way that ensures the service is delivered in compliance with relevant legislation, the service values, policies and practices and contractual requirements. 
• Maintain a safe and welcoming venue, managing environmental risk. 
• Commitment to continuous professional development. 
• Support the Service Manager to deliver financially stable service. 

Confidentiality

• Information relating to service users must be treated in the strictest confidence and discussed only within the project with the appropriate members of staff or with named assessor/care co-ordinator. 
• Information relating to staff must be treated in the strictest confidence and discussed only with other senior staff or line manager. 

Equal Opportunities Statement

• We acknowledge the unique contribution that all Together employees and service users can bring to the work of the projects and the organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or addiction problems. 
• All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against. 
• All staff have equal access to staff development. 
• Full details may be found in the Human Resources Policy and Procedure Manual. 
• Any member of staff who breaches this policy may be subject of grievance and/or disciplinary procedures.