Hybrid Manager Administrative Services/Executive Assistant to CEO bei Tower Behavioral Health

PURPOSE STATEMENT:

Plan, direct or coordinate administrative services of the facility and the Executive office. Provide administrative support to the CEO.

ESSENTIAL FUNCTIONS:

• Establish goals and objectives of the administrative support staff of the facility.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
• Responsible for administrative and clerical procedures and processes.
• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.
• Monitor facilities and/or operational systems for effectiveness.
• Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.
• Support managers and employees through a variety of tasks related to organization and communication.
• Responsible for confidential and time sensitive material.
• Familiar with a variety of the field's concepts, practices and procedures.
• Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
• Attend meetings and take accurate minutes.
• Responsible for accurate and timely physician credentialing.
• May manage and coordinate administrative programs and office activities.
• Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.
• Answer telephones and take messages or transfer calls.
• May cover the reception desk when required.
• Calendar management, schedule appointments, update calendars and arrange staff meeting
• Expense management

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Associates degree required. Bachelor’s degree preferred.
• Three or more years’ administrative experience required.
• One or more years’ supervisory experience required.
• Previous experience in vendor management, facilities or operations support role preferred.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

TOWBH