Hybrid Automotive Service Coordinator bei Van Horn Nissan

If you are dedicated to providing an outstanding customer experience and want to work with a great team, we invite you to apply! 

Why work as a Service Coordinator at Van Horn: 

• Generous paid time off policy including vacation, personal days, and holidays
•  No Sunday’s
• Gym/workout reimbursement
• Tuition reimbursement
• Health, Dental Vision, 401k & more!  
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice 
• Employee discounts on vehicles, parts, and service
• Employee Stock Ownership Program (ESOP)
• Professional work environment 
• Promote from within culture
• Community involvement
• Employee referral program 
• Holiday parties, brewer game, summer picnic & more!  

Your Responsibilities:

• Greet customers promptly and pleasantly.
• Support the Service Advisors and Service Manager as needed.
• Dispatch work to technicians to ensure maximum shop efficiency.
• Answer incoming calls and address inquiries related to service appointments, repairs, and general customer concerns.
• Respond promptly to customer inquiries with accuracy and professionalism.
• Regularly conduct status updates on customer vehicle’s.
• Delivery and picks up of customers and vehicles.
• Explaining charges/Multi Point Inspections to customers if advisors are busy.
• Escort customers to vehicles and explain survey.
• Data entry of Assurance warranties and after-market warranties with advisor’s help.

Qualifications:

• High School Diploma or equivalent
• Valid Driver’s License
• Previous customer service experience preferred
• General knowledge of service operations
• Must be organized, reliable, and able to work in a fast-paced environment

For more information on what its like to work at Van Horn visit: vhcarsrecruiting.com !