Hybrid Training Manager bei American Innovations LTD

Description

Who we are:
American Innovations protects people and the environment by providing proven compliance solutions to oil and gas professionals from the field to the office. More than 30 years of experience drives innovative solutions that address the need for efficient data collection, reporting, and analysis – an integrated family of hardware, software and professional services backed by relentless customer service.
 

We’re seeking an experienced Training Manager to lead our training team and enable high-impact team member and customer onboarding and training programs. This hands-on role is critical to ensuring our team members and customers have engaging learning experiences that drive real-world results, satisfaction, and product adoption. As the leader of the training team, you will champion AI and automation initiatives and collaborate across the organization to perfect our knowledge resources.
 

What we can offer you:

• Competitive benefits focused on your physical well-being, including Medical, Dental, and Vision insurance and company provided Life and Disability.
• Programs to improve your financial well-being, including a 401(k) plan with an employer match up to 4% with immediate vesting and financial education courses. 
• Opportunities to give back to the community, including paid volunteer hours.
• Supportive and collaborative environments, happy hours, and fun events.
• Assistance to further your learning and development, including tuition assistance and Lunch and Learns.
• A rewarding culture, with a focus on positive business practices and protecting the environment. 

 What you can offer us:

• The ability to create and deliver impactful, scenario-based training programs rooted in adult learning principles, ensuring customers and team members are confident and successful.
• Expertise in organizing and guiding customer onboarding initiatives using project management and change management frameworks to drive engagement, enablement, and long-term adoption.
• Strong skills in developing high-quality training materials across formats (video, interactive modules, documentation) that are easy to use and aligned with our brand voice.
• Proactive in gathering feedback and using insights to improve training experiences, processes, and outcomes for both customers and employees.
• Ability to work seamlessly across departments to align training with business goals, support product launches, and enhance knowledge management efforts.
• Excellent leadership in coaching, developing, and motivating high-performing training teams; ability to foster a positive, inclusive, and customer-centric team culture.
• A forward-thinking approach to leveraging AI and automation for increased training efficiency and personalization. 
• A passion for creating “WOW” team member and customer experiences and a deep understanding of how training directly impacts team member and customer satisfaction, retention, and advocacy.

Requirements

What you need to succeed: 

• Proven experience designing and delivering training using adult learning principles, including, for example, ADDIE/ Kirkpatrick’s Four Levels of Evaluation
• Ability to create hands-on, experiential learning that drives real-world application and behavior change.
• Strong instructional design skills across multiple modalities (instructor-led, virtual, eLearning, video, documentation).
• Experience developing enablement content for both internal and external audiences.
• Demonstrated success in leading high-performing training teams
• Strong project management skills with the ability to prioritize, plan, and execute complex training initiatives.
• Proficiency with training and collaboration tools such as:
• Learning Management Systems (LMS)
• Content authoring tools (Articulate, Camtasia, Adobe Creative Suite etc.)
• AI-enhanced platforms (e.g., ChatGPT, Copilot, LibreChat)
• Project management tools (Jira, Monday, Trello, Smartsheet)

Bonus Qualifications:

• ATD Certification
• Experience in customer onboarding, enablement, or customer experience programs
• Familiarity with customer journey mapping
• Experience leveraging AI tools to enhance training delivery, content creation, and operational efficiency.

Successful applicants must be eligible to work in the US and must be able to pass a pre-employment background and drug test.? American Innovations is an?equal opportunity employer. All applicants will be considered for?employment?without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.