- Professional
- Optionales Büro in Bogotá
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Subject Matter Expert (SME) Job Profile
Position Summary:
We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team. The SME will provide centralized human resource administration and support across various processes and programs, including Global Rewards, Global Talent & Leadership Development, Global HR Operations, Employee Relations, and Payroll. This role will collaborate across the Human Resources function to establish operational standards and procedures, ensuring accurate transaction processing and effective program administration.
Key Responsibilities:
- Provide support and expertise in HR-related processes, such as Global Rewards, Talent Development, HR Operations, Employee Relations, and Payroll.
- Collaborate with HR teams to develop and maintain operational standards and procedures.
- Address and resolve employee and manager inquiries with accuracy and professionalism.
- Ensure efficient and effective administration of HR programs and processes.
- Perform complex and advanced administrative and clerical duties with a high degree of initiative.
- Oversee daily operations, delegate cases and simple tasks to other team members, and review agents’ work for accuracy and quality.
- Communicate effectively with internal and external stakeholders, providing critical information and resolving issues of moderate importance.
- Participate in special assignments and recommend process improvements to enhance job area effectiveness.
- Deliver onboarding training and ongoing support to new hires.
Qualifications and Experience:
- Minimum of 3 years of relevant experience in HR or a related field.
- Strong practical knowledge across HR disciplines, acquired through a combination of experience and/or education. *Experience in global HR environments is a plus.
- Strong problem-solving skills and the ability to make adjustments or recommend system/process enhancements.
- Excellent communication and interpersonal skills to interact with internal and external contacts effectively.
- Demonstrated leadership abilities, including team coordination and task delegation.
- High level of initiative and the ability to work independently on complex assignments.
- Adaptable, collaborative, and committed to maintaining a positive attitude in both operational and leadership contexts.
Key Differentiators:
- Autonomy: Ability to work on assignments that are highly complex in nature with minimal supervision.
- Organizational Impact: Contribute to special assignments and provide guidance to junior team members.
- Innovation and Complexity: Identify and implement process improvements to enhance job area effectiveness.
- Communication and Influence: Effectively communicate with stakeholders to obtain and provide critical information.
- Leadership: Act as a team lead, assisting supervisors/managers and ensuring team success.
This role is ideal for a motivated individual with a passion for HR excellence and a proven ability to deliver impactful results in a dynamic environment.
Location: Bogotá, Colombia.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
