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Hybrid BGSW_PLM_ADMIN_BANGALORE bei Bosch Group

Bosch Group · Bangalore, Indien · Hybrid

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Company Description:

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description:

Roles & Responsibilities :
Diagnosing and repairing issues. 

  • Resolving network issues. 

  • Installing and configuring software. 

  • Speaking to customers to quickly get to the root of their problem. 

  • Good knowledge in understanding the problem statement. 

  • Provide the solution within defined time. 

  • Talking customers through a series of actions to resolve a problem. 

  • Following up with clients to ensure the problem is resolved. 

  • Supporting the roll-out of new applications.  

  • Ready to work in shifts. 

 
 

Qualifications:

Educational qualification:

  • Bachelor’s degree in computer science or computer engineering 

     

  • 4 to7 years’ professional experience  

Experience :

  • Knowledge on ticketing tools preferably ServiceNow 

  • Should have experience in working L1 and L2 tickets 

  • Knowledge of Python and SQL 

  • Experience with remote desktop applications and help desk software. 

  • Ability to work independently with minimal supervision and assistance  

  • Having a problem-solving attitude. 

  • Professional proficiency in English – spoken and written (the working language is English). 

 

Mandatory/required Skills :

  • PLM Experience is mandatory

  •  

    Should have experience in working L1 and L2 tickets 

  • Knowledge of Python and SQL 

Preferred Skills :

Additional Information:
  • Excellent communication skills 

  • Systematic and analytical approach to tasks 

  • Can work individually, and at the same time maintain a high team spirit 

  • Excellent communication skills 

  • Systematic and analytical approach to tasks 

  • Can work individually, and at the same time maintain a high team spirit 

  • Enjoy new challenges and personal drive to achieve our objectives 

 

 

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