- Professional
- Optionales Büro in Kolkata
Role Summary
The product manager is the person responsible for defining the why, when, and what of the product that the engineering team builds. This means they lead cross-functional teams from a product's conception all the way through to its launch. The product manager is responsible for setting a product vision and strategy.
Key Accountabilities/ Responsibilities
Product Management
- Preparation of product filing documentation.
- Product upload in BAP system of regulator once approved from PMC, Legal and ERM.
- Review of product related queries, marketing materials, scripts, advertisements, standees, flyers, mailers etc.
- New product initiatives - One New Product Tech based.
- Website to be updated with new wordings and relevant documents.
Special Projects
- Telematics – track (PVT. Car).
- Dristikona - Identifying the various important projects and development of statical model.
- Co-ordination and record keeping
Customer Request support
- Improvement in TAT through empowering customer support team in non-critical issues.
- Trend to be identified on the basis of type of complaints / RCA.
Audit Records
- Keeping records of all audit related documents and preparing documentation part for various internal/external audits.
Stakeholder interfaces
Internal Client
Branch Sales Teams – Underwriting approvals/ Exception handling.
Operations –Policy issuance/ Exception handling.
IT – Development of products/ Enhancements/ Reports.
Claims – Policy terms discussion/ Product feedback.
Experience
Education
