Hybrid LX Team Lead bei Lube X-Press

Team Lead (3rd Key)

We are looking for a Team Lead (3rd Key) to join the Lube X-Press team. You will lead our 2/3-Man Process, ensuring high-quality service and customer satisfaction in line with our brand standards. As a key holder, you will also act as Manager on Duty when leadership is absent.

Responsibilities

• Oversee and perform oil changes, filter replacements, and fluid exchanges.

• Lead the team in providing exceptional customer service, including greeting guests, making recommendations, and processing payments.

• Ensure the team follows all company procedures, safety policies, and core values.

• Support the training and development of Lube Technicians.

• Maintain a clean, safe, and efficient work environment.

Qualifications

• Prior supervisory or leadership experience.

• Experience as a Lube Technician and/or Service Advisor.

• Strong customer service and sales skills.

• Proficiency in English; Spanish bilingual is a plus.

• Must have or be able to obtain Texas State Inspection (TSI) certification within 60 days.

• Must be or be able to be GSA Certified (True Brand & Shell Certifications) within 60 days.

Physical Requirements

• Ability to stand for up to 8 hours.

• Comfortable working in varying temperatures and loud environments.

• Ability to lift up to 25 lbs and perform physical tasks like bending and reaching.

Compensation

• Eligible for a monthly leadership bonus based on store performance.